Customer Retention & Loyalty Lead
- Hiring Organisation
- The Change Partners - Global talent specialists for a connected world
- Location
- Chertsey, Surrey, UK
customer care, digital, marketing, sales and product teams to unlock new growth opportunities through customer loyalty and retention. This role is ideal for a strategic yet hands-on leader who understands how to use retention as a lever for growth, and who can deliver measurable commercial impact across diverse … High-Performing Team • Manage, coach and develop a European team focused on retention and growth • Foster a culture of accountability, innovation and customer-centric thinking • Lead transformation initiatives that strengthen loyalty and support business expansion What we’re looking for: • Proven experience delivering customer retention, loyalty or lifecycle programmes ...