7 of 7 DemandTrendPermanent Case Management Jobs in Cheshire

Our client specilaises in developing case management software to UK government funded organisations such as local authorities, private training organisations and companies who specialise in apprenticeship training and getting people back into work UK wide. We pride ourselves on our customer focused approach which has been the key to our continued success over the last 35 years, building … solving and a desire to develop your technical abilities? This is the ideal opportunity for a customer-focused professional, interested in providing software application support for our leading Learner Management System and Case Management System, with the opportunity for career growth in the company to more technical or customer focused roles. The successful candidate will receive full … user training. Responsibilities and Duties As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner Management System. Your key responsibilities will include: Providing online & telephone software support to customers Ensuring support requests are handled efficiently and within agreed SLA’s Making sure tasks are completed More ❯

Indicators Ensuring the output of all aspects of data are of the highest quality and meet the set criteria Recognising and adapting to daily priorities Skills and Experience Data management experience, including data entry, analysis and verification Experience of case management systems, MS Office including Outlook, Excel and Teams Confident to work to a strict process and … procedures, ensuring full compliance Problem solving skills, with the ability to prioritise tasks accordingly Effective time management and responsible for tracking own progress Identifying actionable insights from day-to-day activities Communicate clearly, verbally and in writing Share learnt knowledge and support KEYWORDS: data entry, administration, analysis, Analyst, financial services, case management Unfortunately, due to time restrictions More ❯

to support your well-being. Full Training: Receive comprehensive training on our systems, covering both front and back-end user aspects. As a leading provider of innovative Learner and Case Management Systems, our client empower organisations in the skills and employability sector to achieve their goals. Do you have a knack for problem-solving, a desire to develop … free on-site parking. As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner and Case Management Systems. Your key responsibilities will include: Providing online & telephone software support to customers Supporting industry leading management information system Ensuring support requests are handled efficiently and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯