warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Nigel Frank International
Dynamics 365 CE Functional Consultant Glasgow, Birmingham, Manchester, London & More - Flexible, Hybrid working model. Our client is seeking a skilled Functional Consultant with expertise in MS Dynamics 365 CustomerEngagement and Power Platform, offering the chance to immerse yourself in a collaborative team where your contributions will be valued and impactful. Key Responsibilities: - Leverage your expertise in MS … Dynamics 365 CustomerEngagement to drive customer solutions. - Collaborate with team members to innovate and enhance service delivery. - Participate in strategic projects that shape the future direction of customer engagement. - Utilize your problem-solving skills to address challenges and improve processes. Skills Required: - Proficiency in MS Dynamics 365 Customer Engagement. - Strong analytical and communication skills. More ❯
Alderley Edge, England, United Kingdom Hybrid / WFH Options
Chess
Customer Success Outreach Executive We’re looking for a proactive and customer-focussed individual to join our Customer Support team as a Customer Success Outreach Executive. This role is pivotal in strengthening customer relationships, reducing churn, and supporting organic growth by engaging with our customer base through regular outbound calls. Reporting to the Customer Support Director, You will be responsible for contacting customers across all segments (Enterprise, Corporate, Business and Small Business) on a scheduled basis to ensure customer satisfaction, identify potential issues early on, update account information, and generate qualified leads for our Sales team. “a great place to work, a great place to be a customer” Responsibilities, not limited … to: Make regular outbound calls with a focus on achieving meaningful customer conversations. Contact customers based on their business segment, following a set schedule for each group. Conduct structured conversations to: Promote our product portfolio and generate leads for the Sales team. Identify and log any service issues for resolution. Ensure account data is accurate and up to date More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Chess
Customer Success Outreach Executive We’re looking for a proactive and customer-focussed individual to join our Customer Support team as a Customer Success Outreach Executive. This role is pivotal in strengthening customer relationships, reducing churn, and supporting organic growth by engaging with our customer base through regular outbound calls. Reporting to the Customer Support Director, You will be responsible for contacting customers across all segments (Enterprise, Corporate, Business and Small Business) on a scheduled basis to ensure customer satisfaction, identify potential issues early on, update account information, and generate qualified leads for our Sales team. “a great place to work, a great place to be a customer” Responsibilities, not limited … to: Make regular outbound calls with a focus on achieving meaningful customer conversations. Contact customers based on their business segment, following a set schedule for each group. Conduct structured conversations to: Promote our product portfolio and generate leads for the Sales team. Identify and log any service issues for resolution. Ensure account data is accurate and up to date More ❯
Wilmslow, Cheshire, North West, United Kingdom Hybrid / WFH Options
Pets at Home
passionate CRM team at Pets at Home as a Senior CRM Analyst . In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that drive customerengagement and maximise Return on Investment. This role offers hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What … youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign More ❯
warrington, cheshire, north west england, united kingdom
PeopleGenius
and Python to a high level and be familiar with Financial Data. Ideally collections and recoveries data. Key Responsibilities: Analyse performance of UK debt portfolios to identify opportunities for customerengagement optimisation. Utilise third-party data to enhance segmentation and targeting strategies. Streamline operational processes to improve efficiency and effectiveness. Collaborate with colleagues from an affiliated company to … understand and develop business processes that support customer engagement. Produce high-quality Management Information (MI) reports and dashboards using Power BI. Present analytical findings and strategic recommendations to internal stakeholders. Work with Operations to develop and execute data cleansing and enrichment processes to enhance value-added services for third-party clients. You: You’ll be Degree Educated in a More ❯
their product career, working alongside experienced leaders and cross-functional teams in a product-driven sector. You’ll support the development and delivery of innovative software products that improve customer experience and drive business growth. You’ll collaborate with engineering, UX/UI, and other stakeholders to turn ideas into features and help shape the product roadmap. This is … pizzeria and roof top bar. What You’ll Be Doing Strategy & Discovery Assist the Product Director in identifying market opportunities and analysing competitors. Collaborate with UX research, marketing, and customer teams to gather insights and feedback. Planning Contribute to the development of product vision and roadmap. Help define features, business rules, and acceptance criteria. Participate in planning, refinement, and …/UI, and other Product Owners to validate solutions through prototyping and testing. Support pricing strategy discussions and ROI assessments. Maintain clear and up-to-date product documentation. Sales & CustomerEngagement Collaborate with sales and marketing teams to support product launches and training. Provide content to help us drive lead generation and market awareness. Evaluation & Continuous Improvement Monitor More ❯
Cheshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
chain business process understanding. This is a brilliant opportunity to take the leading on fresh BC implementations within a like minded, knowledgeable team environment; with an ethos built around customer satisfaction, and a forward thinking approach to partner based consultancy This position is home based, with the requirement of occasional travel to customer site - project phase dependant. Suitable … of Dynamics 365 Business Central A firm background across full functional implementation life cycle (inc. project analysis, design, FDD writing, testing, training and go-live support) Strong stakeholder/customerengagement skills, with the ability to hold constructive conversations and ensure successful project delivery phases Integration project experience with 3rd party add-ons such as Continia, Jet Reports … client are willing to consider candidates from both a MS Gold Partner or End User environment, with the expectation candidates can flexibly travel 2-3 days per week to customer site across the UK. The role is home based, and offers fantastic, long term career prospects/certified training openings. You will achieve: A strong pipeline of exciting greenfield More ❯
warrington, cheshire, north west england, united kingdom
X4 Technology
the opportunity for a Business Analyst to join their digital transformation programme. This is a day-rate contract position working outside IR35, working on high-impact initiatives that modernise customer experience, operational processes and digital systems. Responsibilities of the Contract Digital Transformation Business Analyst (Utilities) Facilitate workshops with stakeholders to gather, analyse and document requirements Translate business needs into … utilities, energy or related sectors Skilled in creating detailed requirements documentation, process maps and user stories Excellent stakeholder management and communication skills Knowledge of cloud-based solutions and digital customerengagement platforms The role is a 6 month initial contract paying £450-500/d outside IR35, working in Manchester 2-3 days per week on a hybrid More ❯