ServiceNow CRM Transformation Lead - Managing Consultant
- Hiring Organisation
- Capgemini
- Location
- Cheshire West and Chester, United Kingdom
- Employment Type
- Full Time
deliver ServiceNow-enabled customer, revenue and ecosystem transformation programmes and grow the Business Technology portfolio within our clients. As a Managing Consultant – CRM Transformation, you will help clients redesign customer-facing and revenue-generating operating models using ServiceNow’s workflow platform, AI capabilities and ecosystem integrations. … delivering digital transformation programmes Technical & Functional Capabilities Experience in 2 or more of the following areas: ServiceNow CSM/FSM Salesforce, Microsoft Dynamics or CRM ecosystems Customer operations transformation Revenue operations and commercial process transformation Customer experience and journey redesign AI-enabled customer service ...