Our client, a leading organisation in the technology sector, is currently seeking a dedicated 1st/2nd Line ITSupport Specialist to join their team on a permanent basis. This role requires a proactive individual who excels in providing exceptional ITsupport across multiple channels, ensuring efficient and effective service delivery. Main Responsibilities: Provide email, telephone … remote, and in-person ITsupport, ensuring a high level of customer service. Build, configure, and deploy PCs, desk phones, and mobile phones, including associated software and operating systems. Maintain and support desktop infrastructure devices and all related hardware. Ensure software applications are maintained and patched in line with business cyber essential agreements. Take ownership of assigned … tickets, documenting work and resolutions and escalating when necessary. Ensure tickets are closed within agreed SLAs and provide phone support for incoming IT calls. Work with approved vendors and suppliers, arranging site visits as required. Create and maintain documentation and user training materials relevant to IT support. Adopt a flexible approach to ITsupport coverage More ❯
ITSupport Technician - Cheadle (Secondary School) STOCKPORTLocation: Cheadle, Stockport, CheshireRole: ITSupport/Network Manager (school-based)Contract: Permanent, Full-time (37 hours/week, all year)Salary: NJC SO2 Scale 26-31 (£37,280 - £41,771) Teaching VacanciesStart Date: ImmediateRole Overview:We are working with a mainstream secondary school in Cheadle that requires a dedicated … ITSupport Technician/Network Manager. You'll maintain and improve the school's IT infrastructure, support staff & students, and ensure reliable, secure systems.Key Responsibilities:- Provide first-line technical support and troubleshooting for staff and students.- Maintain and administer network, servers, software, hardware, and digital resources.- Plan, install, and upgrade IT systems and infrastructure. … Monitor performance, security, backups, and disaster recovery.- Liaise with external suppliers, manage contracts, and maintain documentation.Person Specification:- Proven experience in ITsupport and network management (ideally in an educational environment).- Strong technical skills across hardware, software, networking, and security.- Excellent problem-solving skills, with initiative and capacity to prioritise.- Good communication skills, patience, and ability to train More ❯
We are seeking two experienced ITSupport Engineers to provide on-site support at secondary schools based in Stockport and Glossop. These are excellent opportunities for skilled IT professionals who enjoy being hands-on and supporting technology that directly enables teaching and learning. Location: Stockport & Glossop Salary: £25,000 – £32,000 per annum Contract: Permanent or … Permanent or short-term contract options considered 25 days annual leave plus bank holidays (perm) Company pension (5% employer contribution) Ongoing training and career development The Role As an ITSupport Engineer, you will work on-site as the primary point of contact for IT issues, ensuring smooth day-to-day operations across hardware, software, networks, and … classroom technology. You will also be supported by a wider IT services team for escalations. Key responsibilities include: Providing first- and second-line ITsupport to staff and students Troubleshooting and maintaining desktops, laptops, printers, and classroom AV Supporting Office 365, Active Directory, Windows 10/11, and Google Workspace Managing device builds, installations, and updates Monitoring More ❯
ITSupport Specialist - 1st/2nd Line Warrington | 6-Month FTC | Up to £32,000 Carbon60 is working with a leading engineering and maintenance organisation to recruit a skilled 1st/2nd Line ITSupport Specialist for a 6-month fixed-term contract based in Warrington. This is your chance to join a dynamic team supporting … critical infrastructure across multiple sectors including energy, utilities, and pharmaceuticals. You'll be the go-to person for resolving hardware and software issues, delivering top-tier support via phone, email, and in-person. What You'll Be Doing Providing responsive ITsupport across desktop, mobile, and telephony Building and deploying devices with the latest software and security … SLA compliance Collaborating with vendors and creating user-friendly documentation Visiting remote sites when needed and contributing to service improvements Essential Experience Proven experience in 2nd Line/Desktop support in medium/large organisations A solid background in Maintenance and support of relevant devices such as PCs, Desk Phones, Mobiles amongst other hardware Strong knowledge of Windows More ❯
you get the best of both worlds, local firm culture and big-firm investment and infrastructure. As a result of our growth, we are seeking a junior but experienced IT Engineer to join our dynamic IT team, based from the offices of Slater Heelis Solicitors in Sale. The successful candidate will be responsible for providing technical support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 1st and 2nd line support for IT-related issues, including hardware, software, and network problems. Troubleshoot and resolve technical issues Assist with the installation, configuration, and maintenance of IT systems and applications. Monitor system performance and ensure the security and … integrity of data. Collaborate with other IT team members to identify and implement improvements to IT services. Document and maintain accurate records of support activities and resolutions. Requirements: Proven experience in an ITsupport role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. Experience with network troubleshooting More ❯
Are you passionate about technology and looking to launch your career in IT? This apprenticeship is a fantastic opportunity to gain hands-on experience in first-line support while working towards an industry-recognised qualification. You'll be joining a supportive team that will guide you as you develop essential skills across ITsupport, networking, hardware … and software. You will also be working towards your Level 3 ITSupport qualification delivered by our expert team at Baltic Apprenticeships. A Typical Day in the Job Configure and install new hardware and software for clients. Answer and log incoming calls to the Service Desk, escalating where required. Troubleshoot hardware, software, and networking issues (Microsoft, Dell, SonicWall … switches). Use monitoring and security tools such as SentinelOne and ConnectWise. Support with virtualised systems and backups using Datto. Create and amend PowerShell and batch scripts. Maintain accurate client records and documentation. Ensure compliance with information security policies and procedures. Balance work and study time to fulfil apprenticeship requirements. Desired Qualities, Skills and Knowledge A genuine interest in More ❯
Are you tech-savvy with a passion for problem-solving and great communication skills? Do you want to kickstart your IT career in a dynamic, supportive environment? If so, apply now to be considered! About the Role As a 1st Line Support Engineer, you’ll be the first point of contact for our clients, providing essential technical assistance … and ensuring prompt, effective service. You’ll triage and resolve issues within your scope, escalating complex problems to our 2nd and 3rd Line Support teams when needed. Key Responsibilities • Provide first-line technical support, logging and categorising incidents and service requests • Troubleshoot and resolve issues, escalating where appropriate • Manage incidents from ticket creation to resolution, ensuring clear communication … throughout • Coordinate with external vendors for on-site support when required • Ensure incidents are resolved within agreed timeframes • Contribute to continuous improvement by providing feedback on Service Desk operations What We’re Looking For • Experience in a Customer Service, Helpdesk, or Service Desk role • Strong understanding of IT systems and troubleshooting techniques • Familiarity with Microsoft Office and ITMore ❯
Tattenhall, Chester, Cheshire, England, United Kingdom
QA
Employer description: A forward-thinking and growing technology company that provides technical support and solutions to a wide range of clients. The business is known for its collaborative team culture, hands-on training, and commitment to developing future talent. With a focus on innovation and reliability, the company offers a supportive environment for apprentices to thrive and grow into … long-term roles. Responsibilities: You will be involved in a variety of technical tasks that support both internal operations and customer needs. Your responsibilities will include: Configuring in-house software to meet operational and client-specific requirements Formatting spreadsheets and importing Excel data for reporting and analysis Building, testing, and repairing computer hardware and peripherals Supporting technicians with day … to-day tasks and project work Handling inbound customer calls, providing first-line technical support Troubleshooting technical issues, escalating when necessary and ensuring timely resolution Desirable Skills Experience with Microsoft Office, especially Excel Familiarity with Windows and Linux operating systems Experience in building and repairing computer hardware and peripherals Strong communication skills Attention to detail Organisation and time management More ❯
Are you passionate about technology and looking to launch your career in IT? This apprenticeship is a fantastic opportunity to gain hands-on experience in first-line support while working towards an industry-recognised qualification. You'll be joining a supportive team that will guide you as you develop essential skills across ITsupport, networking, hardware More ❯