17 of 17 Permanent ITIL Jobs in Cheshire

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

Sales Engineer/Pre‐Sales Engineer Technical Consultant Implementation Architect Nice‐to‐Have Qualifications Master’s degree (MBA or MSc) Agile/Scrum certifications ITIL (for service-oriented environments) Experience with RFPs, proposals, and SOWs What We Offer Competitive salary Private Health and Dental Care (BUPA) Free On‐Site ...

solving and an evaluative mindset to resolve incident queries. Cobol, Abend-aid, DB2 database fact finding and basic JCL skills within the banking sector. ITIL concepts and best practices and using Service Management Tool - Service First/SNOW for incident, problem and change management. Some other highly valued skills ...

Microsoft Intune, MECM/SCCM, or similar endpoint management solutions. PowerShell scripting and automation experience. Experience supporting large-scale enterprise endpoint estates. Familiarity with ITIL-based operational environments. Experience working within secure facilities or restricted-access environments. What's Required? To be considered for this opportunity, you must: Be eligible ...

related discipline, or equivalent practical experience, together with experience of managing and supporting business-critical applications within a complex organisation. Experience of ITIL-based application management, application lifecycle management and the delivery of upgrades, enhancements and new implementations is essential. A project management qualification, such as PRINCE2 or Agile Foundation ...

environments. Experience managing and developing multi-disciplinary teams. Strong understanding of IT service management principles and operational governance. Eligible for DV clearance (UKEO) Desirable ITIL Foundation certification or higher. Leadership, management or project management qualification. Experience leading operational transformation, automation or continual improvement initiatives. Experience working within secure, regulated ...

leading multiple complex audits in a matrixed organisation, across geographical locations. Understanding of IT control frameworks and IA industry guidance (e.g., NIST, ISO, COBIT, ITIL, IIA, COSO, etc...). Degree in management information systems, business, computer science or related engineering field. Professional certifications (CISA, CISM, CISSP, CIA, CPA, and/ ...

complex issues, including on-call rota coverage. The role involves working with COBOL, Abend-aid, DB2 and JCL in a banking environment, guided by ITIL practices and ServiceNow for incident and change management. You will operate from Barclays Knutsford office, engaging with stakeholders and ensuring minimal disruption to operations. #J ...

post-incident review actions. Knowledge of root cause analysis techniques and problem review governance. Your Profile Essential skills/knowledge/experience: SC cleared. ITIL certified or able to demonstrate strong ITIL process knowledge. Experience working in Incident and Problem Management within a busy operational environment. Strong understanding of ITIL … resolution, service stability and continuous improvement. Build your service management expertise while contributing to root cause analysis, known error management and improved customer experience. ITIL V5 certification. Strong Infrastructure Technical Skills. Experience with ServiceNow or similar ITSM platforms. TCS is consistently voted a Top Employer in the UK and globally. ...

simultaneously Proactive, able to identify opportunities for improvements both technically and operationally Desirable Knowledge of Google G Suite. xehkeey Retail Industry knowledge/experience. ITIL Foundation in Service Management Agile Methodology Awareness of the ITIL Incident process Awareness of the ITIL Service Request process Awareness of the ITIL Change process … Awareness of the ITIL Major Incident process Kubernetes Azure SOA Web APIs #LI-LE1 #LI-Hybrid ...

Barclays is seeking an Application Support Analyst to monitor and resolve complex technical issues impacting critical technology infrastructure. This role requires strong mainframe skills, ITIL knowledge, and collaboration with stakeholders to maintain stable operations. You will operate from Barclays' Knutsford office, participate in out-of-hours rota support, and contribute ...

service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

offboarding activities, including device setup and user access management • Maintain IT assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line … DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong problem solving ability and a proactive approach • Exposure to ITIL environments would be beneficial • Knowledge of Intune, Jamf, Azure, or AWS would be advantageous Why should I apply? This role offers far more than ...

senior operational representative within the customer Command Centre, coordinating major incidents and service-impacting events to protect business-critical services. Leading across ITIL disciplines and SIAM environments, you will work with customer stakeholders, suppliers and Computacenter teams to prioritise, resolve incidents and drive continuous #J-18808-Ljbffr ...

Assess the business impact of incidents and assign appropriate SLAs. Manage support tickets, prioritising and escalating where necessary. Investigate security and phishing alerts. Follow ITIL processes and established escalation procedures. Communicate clearly with users, keeping them updated throughout. Manage your workload effectively and meet agreed deadlines. About You Previous experience … Support position. Good working knowledge of Windows 11, Active Directory and Microsoft 365. Experience using ticketing systems and working to SLAs. Understanding of ITIL methodology and incident management. Awareness of IT security and phishing threats. Reasonable understanding of server and networking technologies. Excellent communication and customer service skills. A positive ...

channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices and leveraging customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities … well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything we do is consistent and efficient. Solve problems, streamline workflows, and make support better for both ...

lead a 24/7 Service Desk, ensuring rapid incident response and customer satisfaction. You will mentor the team, drive SLA adherence, and implement ITIL-aligned improvements across processes and workflows. You will communicate effectively with technical and non-technical stakeholders, balance day and night shifts, and focus on continuous ...