Customer Success Manager – FinTech (Implementation & Delivery Focus)
warrington, cheshire, north west england, united kingdom
Elvis Eckardt Recruitment
Customer Success Manager – FinTech (Implementation & Delivery Focus) Manchester | Hybrid (3-4 days onsite per week) Full-Time | £35k–£40k per annum Sector: FinTech (B2B SaaS) We’re hiring on behalf of a high-growth fintech start-up that’s transforming how lenders, brokers, and intermediaries manage loans. We … re looking for a Customer Success Manager (CSM) who thrives in implementation-heavy roles and is confident in taking ownership of complex client onboarding and delivery. It's a hands-on opportunity for someone with strong SaaS delivery experience who can lead client implementations, manage internal and external … stakeholders, and drive long-term client success. Lending industry experience is a plus, but not a must. What You’ll Be Doing: Implementation & Delivery (Core Focus): Lead client onboarding and implementation from start to finish, ensuring a smooth, on-time rollout and outstanding client satisfaction. Project Management: Coordinate More ❯
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