2 of 2 Permanent Infrastructure Manager Jobs in Cheshire

Prestigious opportunity for a Cloud & Infrastructure Manager with expertise in servers, platforms, virtualisation and cloud for a pioneering Managed IT Service Provider with locations across the North West.With over 30 years of exceptional service to SME organisations, from small start-ups to larger businesses and competencies in infrastructure, virtualisation, cloud, voice, platform integration and software development, we More ❯

IT Infrastructure and Helpdesk Manager An exciting opportunity has arisen for a team player to join the Bank during a period of significant growth. We are looking for an experienced IT Infrastructure and Helpdesk Manager to work within the IT Helpdesk team in Northwich. The Access Bank UK Ltd has a strong presence across Africa, Europe … and continuous improvement, encouraging innovation and empowering team members to take ownership of their work. Operational & Service Delivery Management Oversee day-to-day operations of the IT helpdesk and infrastructure support, ensuring prompt and effective resolution of technical issues in line with SLAs. Embed best practices and service standards through the implementation and refinement of clear policies and procedures … across helpdesk and infrastructure teams. Monitor service performance using KPIs and customer feedback, using insight to drive continuous improvement and training. Build strong relationships with third-party IT vendors, managing contracts and service delivery to ensure value and alignment with Bank requirements. Ensure systems across the Bank's IT estate - including servers, storage, and networks - are robust, secure, and More ❯