Application Support Engineer
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Ascendion
ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements. Key Responsibilities: 1. Provide L1 / L2 / L3 production support, including incident management, root cause analysis, and problem resolution. 2. Manage incident and problem tickets using enterprise ITSM tools. 3. Perform capacity and … and operations teams to prioritize defect fixes and enhancements. 7. Handle event-driven and scheduled batch processes, ensuring smooth operations. 8. Troubleshoot technical issues related to Java, Middleware, Unix / Windows, and databases. 9. Participate in on-call support for real-time issue triaging and restoration efforts. Required Skills & Experience: 1. 5+ years of IT experience in Production Support … ITIL, or Technical Implementations. 2. Strong expertise in Java / J2EE (Core Java, JDBC, Web Services, MQ, Microservices, MuleSoft). 3. Hands-on experience with middleware technologies (IBM WebSphere MQ, JBoss, MuleSoft). 4. Strong Unix / Windows OS knowledge with scripting expertise. 5. Proficiency in Oracle, DB2, and PL / SQL for More ❯
Employment Type: Permanent
Posted: