Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performancemetrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable, and high-performing. … as the key escalation point for complex technical issues. Engage proactively with internal departments to understand support needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information More ❯
Northwich, Marston, Cheshire West and Chester, Cheshire, United Kingdom
Adria Solutions Ltd
Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performancemetrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable, and high-performing. … as the key escalation point for complex technical issues. Engage proactively with internal departments to understand support needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information More ❯
Monitor account activity and ensure clients are drawing down on available services effectively. Collaborate with internal teams (Sales, Operations, Finance, Product, etc.) to deliver seamless client experiences. Regularly review performancemetrics with clients and provide recommendations for optimisation. Prepare and deliver reports, proposals, and business reviews to demonstrate value delivered. Qualifications Qualifications & Experience Proven track record as a … Strong organisational skills and ability to manage multiple priorities. Proficiency with CRM systems and MS Office tools (Excel, PowerPoint, etc.). Additional Information What We Offer Competitive salary and performance-based bonus. Opportunity to work with leading clients in [industry/sector]. Professional growth in a collaborative, fast-paced environment. Benefits package including [health, pension, etc.]. Still More ❯
Data and Analytics (Football) Greater Manchester £40,000-£45,000 Excellent opportunity for a Senior Data Analyst, Performance Analyst, or Scout from within professional football to join an ambitious set up offering the chance to get involved in recruitment across all teams as this club looks to shift their recruitment culture. In this role you will build reports on … several different leagues in the UK and in Europe to try and spot the profile of player that will thrive in different systems. You'll define KPI's and performancemetrics for the databases you build using SQL. You'll deliver data-backed insights in senior-level recruitment meetings. The ideal candidate will be data-savvy and competent … with at least one of the following data providers: Wyscout, Opta, Hudl, Skillcorner, StatsBomb, or similar. Candidates will have some proven experience as a Senior Data Analyst, Scouting, or Performance Analytics within professional/elite level football. This is a fantastic opportunity to help shape the future of recruitment for years to come at an ambitious club! The Role More ❯
Data and Analytics (Football) Greater Manchester £40,000-£45,000 Excellent opportunity for a Senior Data Analyst, Performance Analyst, or Scout from within professional football to join an ambitious set up offering the chance to get involved in recruitment across all teams as this club looks to shift their recruitment culture. In this role you will build reports on … several different leagues in the UK and in Europe to try and spot the profile of player that will thrive in different systems. You'll define KPI's and performancemetrics for the databases you build using SQL. You'll deliver data-backed insights in senior-level recruitment meetings. The ideal candidate will be data-savvy and competent … with at least one of the following data providers: Wyscout, Opta, Hudl, Skillcorner, StatsBomb, or similar. Candidates will have some proven experience as a Senior Data Analyst, Scouting, or Performance Analytics within professional/elite level football. This is a fantastic opportunity to help shape the future of recruitment for years to come at an ambitious club! The Role More ❯
Ledsham, Cheshire, United Kingdom Hybrid / WFH Options
Sky
Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯