Alderley Edge, Cheshire, North West, United Kingdom
Adria Solutions
IT Service Technician Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support Win10 & MacOS Device Management & Monitoring More ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯
