2 of 2 Permanent Support Technician Jobs in Cheshire

Support Technician - Near Wilmslow, Cheshire We are seeking an IT Support Technician to join our team in a new and exciting role within our IT department. The successful candidate will provide 1st and 2nd line technical support for a variety of IT queries … person, over the phone, and via email. Key Responsibilities Respond to and resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone, email, in-person, and remote tools for teams across multiple locations. Drive service improvements and contribute to process ...

Employer description: Mel's Computer Care is a small but expanding computer support company based in Sale. We’re growing because our customers appreciate our personalised service. Overview: You will need to have excellent communication skills via face to face, telephone and email, you must be able to converse … builds etc. After-sales support. Trouble-shooting client issues face to face, over the phone or via screen sharing. Desirable skills: Experience of delivering support and technical expertise to end users. Good system, software and hardware diagnostics, fault-finding and problem-solving skills. PC Hardware installation, maintenance, best practices ...