1 of 1 Permanent Systems Support Jobs in Cheshire

establish a fully automated and intelligent supply chain globally. Responsibilities: Conduct in-depth troubleshooting and resolution of complex technical issues escalated from L1 support, including system anomalies, performance bottlenecks, and integration failures Prepare detailed technical case studies and solution documentation, and continuously improve the team knowledge base Collaborate … system upgrades, working closely with R&D, product, and other departments to clearly describe the root cause of issues (involving databases, systems, or application logic) and drive problems to resolution Provide customer support and knowledge transfer, offering necessary technical training and guidance to internal L1 teams and customers ...