2 of 2 Permanent Applications Support Jobs in Chester

role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements. Key Responsibilities: 1. Provide L1/L2/L3 production support, including incident management, root cause analysis, and problem resolution. … 2. Manage incident and problem tickets using enterprise ITSM tools. 3. Perform capacity and performance management to ensure system stability. 4. Work closely with development teams for onboarding new applications and upgrades. 5. Support internal and external audits, ensuring compliance and documentation. 6. Collaborate with business and operations teams to prioritize defect fixes and enhancements. 7. Handle … event-driven and scheduled batch processes, ensuring smooth operations. 8. Troubleshoot technical issues related to Java, Middleware, Unix/Windows, and databases. 9. Participate in on-call support for real-time issue triaging and restoration efforts. Required Skills & Experience: 1. 5+ years of IT experience in Production Support, ITIL, or Technical Implementations. 2. Strong expertise in More ❯

Application Support Analyst £31,671 - £35,700 per annum Chester - Agile Full time Permanent About You We are seeking a highly motivated IT Application Support Analyst for a position which plays a key role in ensuring the Association maximises the benefits of their ICT investment through the support, training and on-going development of … delivering new IT business systems and transformational business change to the Association. You need to be a customer-focused individual, able to work with minimal supervision to deliver application support on the latest technologies and systems. The main responsibilities will include: Providing first- and second-line customer support for Muirs core business systems, including but not … the right individual. If you think youve got most of what we are looking for, but not everything, wed still love to hear from you. The closing date for applications is 19th September 2025 at 5pm. Youll need to submit a CV and supporting statement telling us about you and why you're right for the job. Interviews will More ❯