2 of 2 Permanent Billing Jobs in Chester

customer retention, reducing churn, maximising revenue recovery, and driving operational excellence across a multi-disciplined team.Overseeing a function of 23 colleagues covering Retention, Resolution, Billing Disputes, Administration and Complaints. You will play a critical role in identifying why customers leave, creating insight-led strategies to improve customer outcomes, and building ...

data across systems and spreadsheets.Manage and maintain the site network costs via Site Cost Matrix extracting vital commercial content for accurate billing.Identify recurring acceptance, billing, or communication issues and implement preventative actions.Collaborate with internal teams to enhance both site operations and the overall customer experience.Serve as a central point ...