Key Account Manager
Chester Le Street, County Durham, UK
ITPS
on to find out more: KEY RESPONSIBILITIES Support Senior Account Managers in the development of new deals and secure internal approval and sign off Day to day management of customer accounts and a key point of contact for ITPS Account Directors Follow leads to create New Business opportunities via Networking Solve complex requests/issues working across internal ITPS … functions and various customer contacts to ensure requests/issues can be resolved quickly and to customer satisfaction A critical member of the Operational Sales Team responsible for customer satisfaction, retention, and engagement Drive revenue, growth and EBITDA achievement by delivering existing and new services and targeting customer engagement Communicate customer requirements/… business drivers to direct and indirect customer team to support customer experience Support regular status and strategy meetings with the customers to understand their needs and link them to ITPS’s product and service strategies WHAT WE ARE LOOKING FOR FROM OUR CANDIDATES Prior experience of managing accounts across a complex customer group IT background preferred More ❯
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