2 of 2 Permanent Microsoft Intune Jobs in Chester

first point of contact for IT support requests and incidents • Log, prioritise, troubleshoot, and resolve tickets within agreed SLAs • Support users across Microsoft 365, Windows, and macOS environments • Troubleshoot hardware, software, VPN, and connectivity issues • Support onboarding and offboarding activities, including device setup and user access management • Maintain … across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service and communication skills • Experience supporting Microsoft environments and end users • Basic networking knowledge including DNS, DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong ...

with the ability to interpret script outputs and logs. You have experience with endpoint management processes and are familiar with tools like SCCM and Microsoft Intune. You thrive in a project-focused environment, maintaining action trackers, RAID logs, and status reports effectively. Primary Skills: Application Remediation & Workstation Application Lifecycle … Management Process Improvement & Project Coordination End User Computing (EUC) Knowledge Proficient in PowerShell and SCCM Intune Familiar with ITIL processes and service management best practises Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. ...