D365 Contact Center Ops Consultant
- Hiring Organisation
- Experis
- Location
- Chester, Cheshire, UK
- Employment Type
- Full-time
Email, and ACS channels. Proven background integrating Teams Telephony with D365. Familiarity with telephony technologies and call centre systems. Good understanding of the Power Platform (Power Apps, Power Automate). Excellent communication and stakeholder engagement skills. Strong documentation and functional design capability. Working knowledge … DevOps. Desirable Extras Experience with Azure services, Power BI, or Customer Insights. Knowledge of ITIL and service management processes. Exposure to Copilot, AI features, or sentiment analysis. Relevant Microsoft certifications (D365 Customer Service, Power Platform). What's on Offer Competitive salary 25 days ...