11 of 11 Permanent Service Delivery Jobs in Chester

training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely with the Senior Manager – Service Delivery and Customer Success, and collaborating with the Service Desk and Change Manager. Strong, practical knowledge of warehouse operations, production environments, and garment decoration workflows is essential … as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to … knowledge transfer sessions for end users and customer teams. Build and maintain strong relationships with customers, ensuring long-term satisfaction, platform value realisation, and ongoing success. Collaborate with the Service Desk and Change Manager and other colleagues, to ensure seamless onboarding, knowledge handover, and issue resolution. Support customers by developing and refining best practice frameworks, delivery playbooks, training More ❯

outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager Chester £40,415- £42,542 per year 40 hours per week - Monday to Friday - 8:00am - 4:30pm We are looking for a Service Delivery Manager to join our Planned and Minor Works team based in Chester. As Service Delivery Manager you will cover different sites across the North Region, your daily activities will include coordinating a team of 10 Multi Trade Operatives to ensure productivity within the team who carry out Planned refurbishment projects including Kitchen replacements, bathroom replacements, Windows and … replacement roofline. Background or experience in Joinery is crucial.You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard Inspecting works completed to ensure these represent value for money More ❯

to ambitious SMBs. What our customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build … dedicated support teams based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Manager duties during P1 incidents. This is a full-time, permanent role that … can be home-based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European time zones may also be considered. The successful candidate should be able to work both onsite at customer locations and remotely as part of a team. Responsibilities: Support SDMs in managing the support service to meet SLA commitments More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you … will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational improvement and develop … strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process execution from business development all the More ❯

and deliver innovative software that helps energy and water utilities engage better with their customers. Function: The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for ensuring the success of the UMAX solution by managing customer needs from a business and market regulations perspective. The role focuses … sales, and marketing. Contribute to the evolution of the UMAX solution to go to market. Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project delivery teams. Participate in project progress meetings and proactively identify risk areas . Deliver high-quality consulting services to new and existing customers. Work with consultants to upskill in line More ❯

from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Present and defend design decisions based on user research and usability testing Produce … prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards Required Skills and Experience Active SC (Security Check) clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with the ability to explain More ❯

Data Analysis a minimum of 1 year. A relevant qualification in Data Analysis, ideally at degree level. As a Data Analyst Trainer you will work with Curriculum, IQA and Service Delivery Teams. You will adapt different ways of working and be able to establish individual learning needs and introduce new ways of working. For further information on this More ❯

will eventually lead a growing team. You’ll work closely with Finance, Product, Tech, and CRM teams to build new reporting capabilities, especially in product analytics, sales performance, and service delivery metrics. This is a hands-on role that involves strategic thinking, stakeholder engagement, and coaching non-technical teams to make data more accessible and actionable. Essential experience … similar cloud platforms) Proficiency with Power BI (or similar tools) Ability to communicate complex data to non-technical audiences Experience working with cross-functional teams on sales, product, or service metrics Commercially minded, self-driven, and comfortable leading when needed Desirable experience Experience with Salesforce data extraction and reporting Familiarity with data governance Understanding of the NetSuite ERP platform More ❯

our team. This role can be fully remote based in the UK. About the Role: As a Cloud Systems Administrator at CirrusHQ you will primarily be responsible for the delivery of a wide variety of Professional Services projects and working within our managed services team to resolve incidents and action customer service requests. No two days are the … the world; virtualising a university museum collection or collecting data from the stratosphere to measure global climate change. You will act as an internal escalation point for the managed service team to resolve complex issues including priority 1 outages and non-standard tickets. Using your skills, you’ll bring best practice experience to align our managed services customers' infrastructure … the project team to deliver the project to a high standard, to the project scope within the project time and budget constraints Support solutions architects in hands on project delivery Applying and challenging best practices to ensure a secure, optimised and efficient AWS infrastructure across our customer base Act as a point of escalation for technical outages/issues More ❯

accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure More ❯

the reigns' from their Principal responsibilities taking full ownership of the Pen testing practice. What can you expect? FULL autonomy and the opportunity to take ownership of your on Service Delivery Stream Remote first work - Minimum Bi-yearly meet-ups Flexi hours Trained employees to ensure you don't get burned out Share Schemes Personal Development budgets What More ❯