2 of 2 Permanent Time Management Jobs in Chester

3rd Line Support Engineer

Location
Chester, England, United Kingdom
standing client. The role is predominately office based, supporting clients IT systems through remote access technologies, however there will be client facing duties from time to time for installations or pre-sales support. Working within a team of 3rdline engineers, providing ICT service call management and third … more complex escalated support requests from 2ndline support through to resolution. Troubleshooting and resolving high level customer technical problems whilst updating the call management system. Installation of new solutions and software at customer premises. Supporting the sales team in solution design. Requirements Holding a current Microsoft accreditation, or other ...

Application Support Technical Analyst

Location
Chester, England, United Kingdom
Magellan is an international Management and Technology Consulting Group. Our strength lies in our ability to combine businessexpertiseand technological excellence to support companies and public organizations throughout their transformation journeys. VISION IN ACTION In an environment where change is accelerating, organizations must continuously reinvent their models to remain competitive. … Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance technical skills and contribute to innovative solutions. Quality & Process Management Ensure all work adheres to change management and release protocols Maintain accurate documentation of all issues, investigations, and resolutions Monitor system performance ...