6 of 6 Permanent Customer Service Jobs in Chesterfield

Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join us … apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches … servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer More ❯

Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a variety of clients and technologies, gaining valuable experience in a supportive and fast-paced environment. Key Responsibilities Act … accurate documentation in the ticketing system. Assist with client projects, such as migrations, upgrades, and new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/IP, VPNs). Familiarity with … RMM (Remote Monitoring & Management) tools is advantageous. Excellent troubleshooting skills with a methodical approach. Great communication and customer service skills. A proactive attitude with a genuine desire to progress into 2nd Line and beyond. Benefits Salary up to £28,000 (DOE). Hybrid working options depending on client requirements. Exposure to a broad range of clients and cutting More ❯

Employer description: Addocco IT is a specialist provider of managed IT, cloud, and communications solutions, delivering a premium customer experience to businesses of all sizes. Since its formation in 2008, Addooco has achieved sustained success. Following continuous growth, the company now operates from its own dedicated premises at Dunston Technology Park. Overview: We're on the lookout for a … updates on the progress of their support requests Ensuring all tickets are fully documented with resolution details before being closed Recording key information on daily operational checklists to maintain service continuity and accountability Required skills: Demonstrate the ability to meet high customer service standards and follow expected turnaround times Excellent communication skills , particularly via phone and email More ❯

businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯