phone and helpdesk (ServiceNow) Diagnose and resolve technical issues with hardware, software, networks and peripherals Configure and maintain desktops, laptops, mobile devices and IT equipment Provide user support for Microsoft365, Windows and other business applications Perform user administration on Active Directory and other platforms Ensure resolution of faults within agreed SLAs and business expectations Use remote … Document IT Help Desk policies and procedures Conduct IT equipment assessments and manage redeployment of assets. Skills & Experience: Previous experience in IT support (helpdesk or service desk) Knowledge of Microsoft Windows OS, Microsoft365, Active Directory, Group Policy Hands-on experience with mobile hardware/software (Android) Good understanding of cloud-based solutions If you’re More ❯
Chesterfield, Derbyshire, England, United Kingdom Hybrid / WFH Options
Pertemps Leeds Commercial
ticketing system. Diagnose and resolve technical issues with hardware, software, networks, and peripherals. Set up, configure, and maintain desktops, laptops, mobile devices, and other IT equipment. Provide support for Microsoft365, Windows, and other common business applications. Perform user administration on Active Directory and other relevant platforms. Record and manage issues using IT support tools, ensuring timely … requirements in the UK and potentially internationally. Experience & Skills Functional: experience within an IT support function or relevant degree. Competence with Microsoft Windows, Active Directory, Group Policy, Office365, and common business applications. Experience with mobile hardware and software (Android). Desirable: Azure, hardware builds, imaging, deployments, VoIP support, and mobile device management (MDM). Desirable: IT … or Microsoft certifications such as ITIL or Microsoft Certified. Familiarity with cloud-based solutions and operations. Desirable: understanding of compliance, audit, or regulatory requirements. Ability to manage workload under pressure and meet tight deadlines. Personal: Strong interpersonal and stakeholder management skills. Excellent verbal and written communication across all business levels. Effective planning and organisational skills with the ability More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
contact for client IT support requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft365, Windows 10/11, and core business applications. Set up and configure desktops, laptops, mobile devices, and printers. Manage Active Directory accounts, password resets, and user … new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/IP, VPNs). Familiarity with RMM (Remote Monitoring & Management) tools is advantageous. Excellent troubleshooting skills with a methodical approach. Great More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom
Euro Projects Recruitment
while also providing 3rd line support when required. The Infrastructure Engineer role will involve: Delivering infrastructure projects such as Azure IaaS migrations, VMware upgrades, Intune/Autopilot rollouts, Office365 deployments, and telephony modernisation Leading change initiatives, ensuring smooth delivery, documentation, and transition to Service Desk support Supporting core systems including Windows Server, Active Directory, SQL, and networking … commercial sectors, building trusted relationships Skills & Experience required: Proven track record as an Infrastructure Engineer (or Senior 3rd Line Engineer) with hands-on project delivery Strong technical background across Microsoft365, Azure AD, VMware/Hyper-V, networking, backups, and security Experience delivering migrations and infrastructure upgrades in a customer-facing or MSP environment Knowledge of Intune … and produce project documentation Why this opportunity? Join a fast-growing IT services provider with exposure to a wide range of infrastructure projects Accredited organisation (ISO27001, Cyber Essentials Plus, Microsoft Partner status) Clear career path into more senior engineering or project delivery roles as the business continues to grow Collaborative, supportive team culture where Infrastructure Engineers are given ownership More ❯