some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless servicedelivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯
our IT partners to ensure seamless support and system integration. Assist in the implementation and maintenance of IT systems and infrastructure. Monitor and manage service requests, ensuring timely resolution and communication. Work closely with clients to understand their requirements and deliver tailored solutions. Maintain accurate records of service requests, resolutions, and client interactions. Stay updated with the latest technology trends and best practices. Participate in continuous improvement initiatives to enhance service delivery. Lead IT infrastructure integration during Mergers & Acquisitions. Manage IT hardware refresh programs. Ensure IT Disaster Recovery (ITDR) plans are in place and risks are … Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Knowledge of ITIL or similar service management frameworks is a plus. A customer-focused attitude and commitment to delivering exceptional service. Experience with Sage 50 and IRIS software is preferred. More ❯
of ICT Applications Manager to join the DSFS ICT Operations Team. This involves leading and managing the ICT Applications Team delivering a first class service to Chesterfield Royal Hospital NHS Foundation Trust. Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which … and have a personal development plan that supports them and the business to meet objectives. Lead on all aspects of the ICT Applications Services delivery provided by the ICT support team. Act as a key point of contact for the ICT Applications Services users throughout all DSFS customers; communicate … ICT Applications Services issues to internal and external staff, providing guidance on courses of action available. Ensure that incidents, changes and service requests are managed in accordance with Service Level Agreements; ensuring that change management and implementation processes are robust and effective in supporting business needs. About us More ❯
within the wood recycling industry. You will play a key role in promoting our services to new and existing clients, and ensuring the successful delivery of tailored solutions that meet their recycling needs. Key Responsibilities: Identify and target new business opportunities within the wood recycling sector. Build and nurture … and execute strategies to increase market share, sales, and profitability. Collaborate with the wider operations and marketing teams to ensure client satisfaction and successful service delivery. Conduct market research and competitor analysis to stay ahead of industry trends and demands. Present tailored solutions to prospective clients, highlighting the environmental More ❯
