2 of 2 Permanent Customer Experience Jobs in Chichester

high-quality IT support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders … Service Desk Manager will promote continual service improvement and support the delivery of reliable, customer-focused IT services. Key Responsibilities Lead and manage the day-to-day operation of the Technology Services Service Desk across L1, L2, and L3 support teams. Ensure the delivery of high-quality, customer ...

well-established organisation in the search for an Ecommerce Executive to join their Marketing team. This is an exciting opportunity for someone with ecommerce experience to take ownership of establishing a brand new B2B customer portal, driving its day-to-day management, optimisation, and future growth. Based … team to ensure a seamless client experience. What you'll do as an Ecommerce Executive: Manage the day-to-day operation of the B2B customer platform. Maintain product catalogues, categories and website content. Upload and manage product information, imagery, pricing and specifications. Support B2B ordering journeys, ensuring an excellent ...