4 of 4 Permanent ITIL Jobs in Chichester

recovery Infrastructure monitoring and patch management. Desirable Microsoft, VMware or Cisco certifications. Experience delivering infrastructure refreshes, cloud migrations or digital transformation projects. Knowledge of ITIL and experience supporting ERP, telephony or other business‐critical systems. Why Work for Barfoots? Investors In People Silver Award status. Company pension scheme 24/ ...

Exchange Cisco switching and VLANs Firewall technologies, ideally FortiGate Infrastructure support within a networked environment Troubleshooting server, network and security issues Nice to have ITIL exposure Microsoft or Cisco certifications HP server hardware Skype for Business or SharePoint Cisco wireless technologies ERP or telephony systems experience What ...

will lead the Technology Services Service Desk across L1 to L3, delivering high-quality IT support and driving incident management. The role requires strong ITIL knowledge, leadership of customer-facing teams, and the ability to drive improvements, performance metrics, and knowledge management. #J-18808-Ljbffr ...

Produce operational reports and performance metrics to support governance, decision-making, and continual service improvement. Drive best practice and continuous improvement initiatives within an ITIL-based service management environment. Lead, coach, and develop Service Desk staff to promote high performance and excellent customer service. Requirements Significant experience managing Service Desk … motivate and develop high-performing teams. Proven experience managing service performance, workforce planning, incident management, service requests, and knowledge management. Good understanding of ITIL principles and experience working within an ITIL-based service management environment. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Strong ...