1 to 2 of 2 Permanent Service Delivery Jobs in Chippenham

ISAM Engineer Service Operations Location Chippenham We are seeking a motivated and skilled ISAM Engineer (Technical Engineer) to join our IT Service Desk team. As a key member of the team, you will be responsible for providing exceptional technical support to our users, resolving application-related issues, and … ensuring seamless IT service delivery. This role requires a strong problem-solving mindset, excellent communication skills, and a passion for customer satisfaction. They will be responsible for incoming issues and service requests, categorizing and managing their workload. This role is Monday-Friday, with core hours of … gains support where appropriate. Understands the requirements of the customer’s business, and the scope of the contract and knows how issues impact the delivery of service. Maintains awareness of technical and service developments, taking the initiative to extend own knowledge to learn about products, technologies, and techniques more »

lines within the division. Additionally, you will facilitate the development of product and consulting skills across the team, ensuring continuous improvement and excellence in service delivery. Working directly with the UK Team Leaders, you will drive continuous improvement initiatives and execute the revenue and associated targets for the Division. … Enforces standard policies and procedures consistently. Operations Management Supervises the day-to-day activities of direct reports to ensure the successful execution of project delivery services. Identifies resource needs and assigns individual responsibilities. Monitors utilisation of direct reports and adjusts assignments as necessary. Tracks and approves team hours and more »