Outside of MS Azure experience, we're looking for the following: Network Installation, config and troubleshooting experience. Firewall Config and Management (NAT, Firewall, Web, Filter, VPN, Secure Service Edge) Windows Server 2016+ and M365 suite experience. Some Azure design and security experience would be beneficial. More ❯
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
licence with access to your own car. The ideal candidate will bring strong MSP experience and a background supporting SME clients across a wide range of technologies. Confidence with Windows Server, Active Directory, Office 365, networking protocols, and troubleshooting complex technical issues is essential. Just as important are strong communication skills and the ability to deliver excellent service in … 2nd line IT support across multiple SME clients (remote and on-site) * Take ownership of escalated tickets from the service desk and deliver timely solutions * Configure, troubleshoot, and support Windows Servers, desktops, firewalls, and networking equipment * Conduct daily system checks, including monitoring and reporting on backups * Travel regularly to client sites in Cirencester and Salisbury, with flexibility to support … wider client needs The Person: * Strong experience working for an MSP in a client-facing IT support role * Confident across Windows Server (AD, Group Policy, DNS, DHCP), Office 365, and Exchange Online * Knowledge of networking protocols (TCP/IP), firewalls, and remote desktop solutions * Able to manage workloads in a pressurised environment while maintaining excellent customer service * Full UK More ❯
2nd line support analyst – Windows, Office, networking, ITIL, G Suite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. You will respond to enquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure. KEY ACCOUNTABILITIES • Respond to incoming … Professional) may be advantageous. • Prior experience in a technical support role or help desk environment is desirable. • Proficiency in troubleshooting hardware, software, and network issues. Familiarity with operating systems (Windows, macOS, Linux), productivity software (Microsoft Office, G Suite), and remote support tools. • Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. More ❯
