3rdLine IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rdLine IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations. Overall, the Help … Desk consists of 30 Engineers, of which 9 are based in the Philippines. As a 3rdLine IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rdLine Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2 … service tickets are resolved for our clients. 3rdLine IT Support Desk Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and More ❯
City of London, London, United Kingdom Hybrid/Remote Options
MFK Recruitment
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
3rdLine Support Engineer Location: Central London (Onsite, 5 days/week) Type: Permanent Salary: £55,000 + 10% Bonus + £6,000 Car Allowance + 10% DV Bonus About the Role We are seeking an experienced 3rdLine Support Engineer to join a high-impact team supporting secure infrastructure More ❯
3rdLine Infrastructure Engineer - DV Clearence Preffered This is a prime opportunity to join a leading global Managed Service Provider (MSP) and preferred partner to the UK Ministry of Defence (MOD). We are hiring skilled Windows Infrastructure Engineers with essential experience in storage solutions to support significant growth. If you are looking for a More ❯
new certification support - Opportunity for project work not just ticketed support - Sponsored security clearances - Plus more What do I need? - Experience delivering IT support on windows technologies to a 3rdline/Senior level - Skills with the following tools and tech – Windows Server (various versions), Windows OS, Active Directory, Group Policy, SCOM/SCCM, Powershell, VMWare etc More ❯
a permanent role (on site based in central London) £45,000 - £50,000pa (depending on experience) For more information please apply asap. Duties (not limited to): -2nd and 3rdline work -365/Azure/AD/networking - Support to team (Escalations) - Project work (Design and Deployment) - Actively help to improve internal systems - Support of client More ❯