9 of 9 Permanent Change Management Jobs in the City of London

Summary: Lead and manage change activities confidently across IT‐led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Apply proven methods for each implementation type, using relevant approaches agreed within the Statements of Work. Core Competencies Change leadership & delivery: Lead … change activities for complex transformation programmes, including change strategy, development of change & training plans, change impact assessment, change action plans, and execution of change activities against plan/SOW. Stakeholder management & influence: Build relationships, facilitate workshops, and secure alignment & buy‐in from senior ...

readiness frameworks, including SLAs, OLAs, and support pathways Optimise support coverage through data-driven insights and clear communication Standardise ITSM processes (Incident, Request, Problem Management) Lead service desk operations, including tooling, reporting, and escalation processes Manage procurement, licensing, hardware/software provisioning, and networking Support security and risk initiatives … with senior IT leadership Act as a senior escalation point for complex technical issues Define and track KPIs, providing performance insights to leadership Support change management and SaaS implementation across the business Develop knowledge management frameworks and self-service documentation Manage relationships with external vendors ...

finance transformation and systems enhancement initiatives across a growing multi-country finance organisation.The role combines deep functional systems expertise with strong project delivery, stakeholder management, training, and change leadership. The successful individual will play a key role in shaping the future finance systems roadmap across EMEA, driving automation … root-cause fixes — not just workarounds.Define and enforce finance system standards, controls, and best practices.Provide leadership and direction across finance systems operations, including management of a Finance Systems Administrator.Act as the key relationship owner for relevant external finance systems vendors and partners.Systems Transformation & ERP EnhancementLead finance systems ...

DATA Business Solutions is seeking a Change Management Lead in London to lead change activities across IT transformation programmes. The role requires strong stakeholder engagement, the ability to develop change management strategies, and the experience of using training tools like Enable Now and WalkMe. Ideal … candidates will possess a Change Practitioner certification and have a track record in large-scale transformation projects. The position offers a home-based contract with a generous holiday allowance and other benefits. #J-18808-Ljbffr ...

delivery of multiple complex data programmes, ensuring alignment with strategic business and data objectives. Plan, oversee, and govern programme delivery, including scheduling, dependencies, risk management, and change control. Manage the incremental release of data capabilities across enterprise platforms. Identify, assess, and mitigate risks, interdependencies, and issues across multiple … liaison for senior stakeholders across business, technical, and operational functions. Drive adoption of Agile delivery practices, embedding iterative and scalable approaches. Lead engagement and change management for new data capabilities, ensuring smooth transitions into operational use. Apply insurance domain expertise to ensure solutions comply with regulatory frameworks ...

when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated … corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure ...

outcomes Requirements & Delivery Capture and prioritise requirements, user stories, and enhancements Manage the product backlog within an Agile delivery environment Support testing, releases, and change management activities Platform Optimisation & Performance Configure and optimise DSA workflows and reporting Monitor usage, adoption, and ROI across markets Support digital shelf, content ...

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Major Incident Manager to join our London based law firm on a permanent basis. Major Incident Manager Responsibilities and Duties: * Major Incident Management within shift and OOH on rotation. * Oversee and drive Incident Management activities, including the resolution of Major Incidents. This will often involve bringing together multiple … reliability of IT Services and the end-to-end Customer Service through Experience Level Management. Also, play an active role in the Experience Management Group (XMG) - chairing the forum where required. * Drive both reactive and proactive Problem Management activities, including the collation and analysis of data that helps ...