in cross-functional teams Customer service orientation with focus on delivering business value Preferred Qualifications Advanced Technical Skills Experience with Microsoft Copilot Studio for building intelligent chatbots and conversational AI solutions Familiarity with Power Platform CLI and ALM (Application Lifecycle Management) Experience with Azure Logic Apps, Functions, and other Azure services Knowledge of PowerShell scripting and automation Understanding More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Kingfisher Consultancy
Technical Pre-Sales Consultant - Contact Centre and AI for Customer Experience. Work from Home, but must be in the UK and able to attend a weekly meeting in London We are seeking a dynamic and experienced Business and Technical Pre More ❯
Role: Digital Product Owner – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform … Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best … conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. To be successful the role More ❯
london (city of london), south east england, united kingdom
HSBC
Role: Digital Product Owner – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform … Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best … conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. To be successful the role More ❯
Role: Senior Digital Product Manager – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £718.70 P/Day – Inside IR35 – UMB Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat … agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for adopting the Future State AI bot solutions (chat and voice) and growing customer … adoption of Conversational Banking channels, and increasing the level of automation through traditional and generative AI. To be successful the role holder will have a passion to improve customer experiences and drive efficiency through Conversational solutions. The role requires to work collaboratively across a range of teams both within the Digital & CX team and outside (for More ❯
london (city of london), south east england, united kingdom
HSBC
Role: Senior Digital Product Manager – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £718.70 P/Day – Inside IR35 – UMB Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat … agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for adopting the Future State AI bot solutions (chat and voice) and growing customer … adoption of Conversational Banking channels, and increasing the level of automation through traditional and generative AI. To be successful the role holder will have a passion to improve customer experiences and drive efficiency through Conversational solutions. The role requires to work collaboratively across a range of teams both within the Digital & CX team and outside (for More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Soldo
Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Soldo
Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Product Manager | London | £38,000 - £45,000 Nonprofit | Digital Products | UX | Agile | CRM | Mobile | Website | Supporter Experience | Mental Health I’ve partnered with a leading UK charity to recruit a Product Manager who will drive innovation across digital tools and More ❯