1 to 25 of 32 Permanent Customer Service Jobs in the City of London

dealers to build strong relationships with key stakeholders at the Financial Director and Managing Director levels. In this role, you'll deliver top-notch customer service and partner with clients to meet their FX needs. Key Responsibilities: Relationship Building: Develop and maintain relationships with key stakeholders to present … direction of the FX proposition. Market Engagement: Use your extensive knowledge of FX markets and external providers to drive wallet share and FX turnover. Customer Service: Provide exceptional customer service and act as a partner to clients, addressing their FX needs. Pricing Negotiation: Negotiate FX pricing … to post-sales support. Requirements: Background or knowledge in Foreign Exchange sales (corporate or private brokerage). Portfolio Management: Proven experience in managing a customer portfolio with positive results. Sales Environment: Ability to thrive in a busy sales environment and meet tight deadlines. Technical Skills : Proficiency in internal MI more »

Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support service for CR to back this person up. Users based in London … a bonus. Demonstratable ability to liaise with stakeholders at all levels to develop requirements to develop technical solutions. Strong attention to detail and excellent customer service orientation. Certifications are highly regarded. The ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organise … ideas to stakeholders and display excellent interpersonal skills Creativity: Creativity is needed to help invent new ways of approaching problems and developing innovative applications. Customer-Service: When dealing with clients and other team members, you need good customer service skills to answer questions and fix issues. more »

Workplace Experience Host About The Role: A highly self-motivated and passionate customer service team player with a great attention to detail. The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as … ability to proactively resolve queries and issues will be the cornerstone to your success in this role. Key Responsibilities Responsible for and manage the Customer Experience services within reception and workplace and how it impacts all Client employees and visitors Answering and directing incoming switchboard calls with a friendly … when needed covering Facilities Admin and CAFM System Liaising with the team and other key stakeholders. Own your operational space to ensure a fantastic Service Journey for customers within your location Support the look and feel of the welcome area from a housekeeping, cleaning perspective both internally and externally more »

Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing … line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating … as and when required using internal processes Liaise with partners and third-party vendors to resolve customer issues When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a more »

Endpoint Administrator Associate, Teams Administrator Associate OR similar Desirable Skills & Knowledge: Experience with on-premises PBX call center migration. Expertise in designing and implementing Customer Service CRM systems (e.g., Dynamics Customer Service and Insights). Why You'll Love Working There Influence and Innovation: Shape the more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

As a ITOC Support Engineer your responsibilities will include: Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical divisions & customers (service portal/ticket system/email/telephone). Update trouble ticket systems and customer … co-ordinate 3rd party suppliers, Mobile Operators to help achieve trouble resolution. Notify the On Call Support/LM of issues which require escalation, customer questions/complaints or requirements & new business opportunities. Visit customer premises with 3rd party vendors as and when required for troubleshooting, project or … maintenance contract work. Attend customer meetings regarding issue, projects or maintenance contract work. Create ad-hoc reports concerning customer issues as and when required. Support remote engineers with service tests related to both network and mobile services (SMS, mobile Data, ecalls) Work within ICT Operations Division on more »

The successful candidate must be fluent in Dutch and English and have excellent Logistics experience preferably within the FMCG sector. The Dutch speaking Logistics Customer Care Associate will join a dynamic Logistics and Customer care service team of more than 25 individuals. Will be responsible for deliveries … VAT calculated. Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required. Monthly stock reconciliations and handling follow-on enquiries from the finance department. Handling non-conformances Occasional on-site inspection of more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »

in investing in our employees futures. We look for ambitious, driven, and hardworking people to join our team. We are looking for a new Service Controller to become part of the walking team based in central London. This list is not exhaustive, but the core responsibilities are: Answering service calls, effectively prioritising issues, and ensuring they are logged on our internal systems. Allocate engineers to calls, making sure all our Service Level Agreements (SLAs) are met. Responding to Service Control emails requesting engineers or consumables and providing quotes when chargeable. Inputting engineer closure details for each … service call and ordering parts when needed. Advising customers on consumable delivery queries. Working closely with our Logistics, Project Management, Workshop and Sales team. Log calls outside of the London area with Third Party Companies and ensure services response times are kept in line with the Service Level more »

car allowance A leading Fire and Security company with offices in the heart of London are looking for a Field Operations Manager for the Service Department to cover the London and South East Region. We are looking for career driven and ambitious candidates who will work closely with the … individual to take operational contract management responsibility for a key contracts. This Field Operations Manager role is an active and visible role requiring excellent customer and client relationship management. Does this sound like you? Experience in the fire systems industry in a supervisory or management role Previous experience working … in a customer based environment Excellent communication and customer service skills Strong people management skills Ability to create and build strong relationships, with a professional approach Starting Salary £50k + Bonus.Other benefits include: 25 days holiday plus Bank Holidays increasing by 1 day per annum for every more »

projects and upgrades. Maintain accurate records of support requests and resolutions. Collaborate with team members to improve IT processes. Essential Skills: Strong communication and customer service skills. Solid understanding of IT hardware, software, and networking concepts. Experience with relevant technologies. Ability to prioritize and manage multiple tasks effectively. more »

presentations and proposals. Meet and exceed sales targets and objectives. Analyze market trends and competitor activities to stay ahead in the industry. Provide excellent customer service and support to ensure client satisfaction. Qualifications: Proven experience in sales, business development, or a related field. Strong communication, negotiation, and interpersonal more »

Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is … Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and … maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project more »

venues. This is an exciting opportunity for an exceptional, experienced Event Producer to join an established operation with scope to drive and enhance the service at every opportunity. Key Responsibilities The Technical Event Producer will be accountable for event technology support in auditoria and multi-purpose rooms and at … provide cost estimates and recommend technical solutions to achieve requirements Liaise with specialist external suppliers to meet SLA requirements, ensuring focus on accountability and customer service Document full technical direction, pro-forma and run to show for events managed The Technical Event Producer will undertake full event pre … testing Take ownership of any problems that may arise during live events (including non-technical issues) and escalate to appropriate service providers; track to resolution, ensure client is kept fully informed Ensure that incident management process is followed so that faults, failures and equipment maintenance is captured and resolved more »

installation tasks are carried out at a high standard within the specified program timelines. Liaise with clients and their contractors, offering the best possible customer service. Provide with site surveys and detailed reports to identify risks and make recommendations. Ability to understand complex drawings and schematics. Preparing comprehensive documents more »

to mobility; Developing client proposals and presentations; Leading/participating in client meetings to enhance relationships; Evaluating the efficiency of operational processes, procedure and service strategies and developing when necessary; Ensuring quality customer service; Monitoring client survey results and determining client needs; The Person: The successful candidate more »

investing in our employees futures. We look for ambitious, driven, and hardworking people to join our team. We are looking for a new Field Service Engineer to become part of the walking team based in central London. This list is not exhaustive, but the core responsibilities are: You will … be working with Canon, Ricoh, and Kyocera products. You will be required to: Repair of customers equipment at their premises in line with service guidelines set. Completion of preventative maintenance either on fault calls or dedicated visits. Completion of work within the given response schedule and to a consistently … high standard. Installation of machines, including networking and operator training. Be personable and approachable with excellent customer service skills. You will work closely with our Call Control team Other desirable credentials will be: A minimum of 2 years service experience in copier and print solutions service. Be more »

VAT calculated Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required Monthly stock reconciliations, and handling follow-on enquiries from the finance department Handling non-conformances Handling Block Inventory Occasional on more »

VAT calculated Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required Monthly stock reconciliations, and handling follow-on enquiries from the finance department Handling non-conformances Handling Block Inventory Occasional on more »

provider prepared payroll against the approved payroll inputs - Maintain payroll system and records - Prepare and reconcile month end payroll journals/accounting - Support dynamic customer service - Review processes to improve and enhance quality - Support payroll audits and reporting compliance - Protect employee personal data Knowledge, Skills & Experience Required - Must … prioritise, multitask and meet tight deadlines - Accuracy and attention to detail - Excel spreadsheet skills - Proficient with applications and systems BENEFITS Private Healthcare Death in Service Income Protection Generous pension 25 days holiday Free parking Salary Salary 40K to 50K pending on experience + 25% bonus + stock options Location more »

in the furniture industry Open to showroom, junior sales and sales support backgrounds Excellent communication and negotiation skills Good time management skills, focussed and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Field Construction Sales Jobs, Construction field sales vacancies more »

your line manager. What youll need Previous administration experience Experience/knowledge of working within Housing Construction Proven experience of providing high standards of customer service, with experience of managing complaints Ability to use a variety of software packages, including Microsoft, to produce correspondence and documents, and maintain more »

team during these works. The Technical Services Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. You will ensure that the conduct of any personnel under your control is safe, professional and conscientious. You will … are communicated by the Engineering Team (Shift Engineers/Shift Leaders). Any remedial actions are captured/recorded, and proposals submitted to the customer for review/approval. ? To provide backup as engineering relief cover in the event of an emergency, which may require temporary Shift working. ? Ensure … the team and Specialist Vendors comply with the contractual service level agreements (SLAs). ? Take a leading role in the regular review of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks are accurately completed. Monitoring progress throughout the month to ensure compliance more »

London Salary: up to £35k Type: Hybrid, at-least 1 day a week in the London Office Are you passionate about delivering an excellent service and want a new challenge? Are you looking for a long term career opportunity? Is flexible work/life balance important to you? I … claims. We require a Adjusting Executive to work on a one to one basis with our adjusters, to ensure we can continue to deliver service and handling at the very highest level. You will have the following skills: The confidence and ability to deliver excellent customer service more »