1 of 1 Permanent Fat Client Jobs in the City of London

Desktop Support Engineer (DSS) Intern

Hiring Organisation
Tata Consultancy Services
Location
City of London, London, United Kingdom
Laptops, Peripherals, Printers...etc. Your responsibilities: Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc. Incident handling: including troubleshooting, break fix; follows incident management process. Service Requests: Installation, Movement, Addition … compliance issues. Receive, diagnose, assess and resolve Deskside Incidents IMAC’s - Prepare new and existing equipment for deployment Move existing equipment (PC, notebook, Thin Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB ...