19 of 19 Permanent ITIL Jobs in the City of London

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

. A desire to progress towards ServiceNow Certified Master Architect (CMA) is highly desirable. Desirable Experience Cloud migration programmes. AI and Generative AI initiatives. ITIL v4 certification. Eligibility to obtain UK Security Clearance (SC). What's on Offer Competitive salary and comprehensive benefits package. Hybrid working environment. Access ...

issues - SQL Server/Oracle. General Networking/Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding/operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting ...

environment Proficiency using helpdesk ticketing systems, including Fresh Service DESIRABLE Formal qualifications or training in management, leadership, coaching or mentoring Service Desk Institute or ITIL knowledge or certificate BENEFITS A role with influence in a growing part of the business Supportive team environment with space to grow Regular career progression ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

Programme Manager - M365, IAM, Infrastructure, Cutover, Planning, Mergers, Delivery, Prince2, PMP, ITIL, RAID, Azure, Due Diligence, Hybrid (London 4d/w) This is an exceptional M&A Programme Manager opportunity to join a leading tech company. The M&A Programme Manager is Hybrid with 4 days a week on site ...

threat prevention and secure network design. Experience with Business Continuity, Disaster Recovery and IT Infrastructure projects. CCNP certification (or equivalent) and strong understanding of ITIL best practice. Excellent troubleshooting, communication and stakeholder management skills. This is an excellent opportunity to join a highly regarded global organisation where you'll work ...

issues - SQL Server/Oracle. General Networking/Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding/operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non Essential But Highly Desirable Skills: Previous experience supporting ...

proficiency for incident and problem tracking Strong analytical, decision-making and communication skills, with the ability to lead confidently and calmly under pressure Desirable: ITIL 4, ITSM tooling (ServiceNow, Jira Service Management), ISO22301/ISO20000, CBCP/MBCI certification, SRE familiarity, or experience with tools such as Splunk, CyberArk … Head of Change and Release Management, Business Continuity Director, Head of Operational Resilience, IT Service Continuity Manager, Head of DevOps/SRE Operations, ServiceNow, ITIL 4, ISO22301, DORA compliance, Disaster Recovery, AWS/Azure/Oracle Cloud, CBCP, MBCI. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy ...

supplier management experience, including SLA governance and performance management Experience managing operational budgets and driving cost optimisation, including FinOps practices Strong understanding of ITIL, service management, governance and secure cloud operating models Demonstrable experience working in matrix organisations and leading virtual, geographically dispersed teams Strong communication, leadership and decision-making … skills in fast-paced, ambiguous environments Relevant cloud, DevOps or ITIL certifications highly desirable Apply now to speak with VIQU IT in confidence, or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your ...

Implementations (Including AI & CyberSec) and general transformations and modernisations. As Head of IT any experience with AI, M&A is beneficial. Strong M365, Prince2, ITIL and governance/security is essential. Strong senior IT leadership, stakeholder management, supplier governance, budget control and transformation experience are essential as Head of IT. … commercial governance ISO 27001, Cyber Essentials Plus, GDPR and operational risk management Executive stakeholder management, business partnering and senior communication Prince2, PMP or similar ITIL Desirable skills as Head of IT Cloud certifications MS certifications CyberSec certifications AI governance, automation platforms and emerging technologies ITIL, PRINCE2, MSP, TOGAF or equivalent ...

appropriate architecture and information security governance is in place across Technology planning, delivery and operations, aligned to wider IT governance, audit and compliance requirements. ITIL Service Portfolio Management; ensuring the Technology service portfolio has the right mix of services to meet business outcomes at the right level of investment, risk … strategic programmes and business outcomes. Strong understanding of IT governance, IT performance, audit and compliance, including controls, assurance, reporting and escalation. Working knowledge of ITIL and detailed experience in service management, including service portfolio management, change management and operational governance. Good knowledge of budgeting, resource allocation, financial planning and workforce. ...

Essentials compliance and embedding security best practice. Identifying opportunities to optimise Azure consumption and reduce cloud costs. Producing high-quality technical documentation and following ITIL-aligned processes. Supporting occasional out-of-hours releases and joining a future on-call rota. What we're looking for We're looking for someone … bring experience across: Microsoft infrastructure technologies. Microsoft Azure. Active Directory and Group Policy. VMware/vSphere. Server lifecycle management. Infrastructure implementation and project delivery. ITIL environments. Cyber Essentials and infrastructure security improvements. Experience with the following would be advantageous: Microsoft Intune. PowerShell scripting and automation. Azure cost optimisation, Reserved Instances ...

audit and IT security requirements Excellent communication, stakeholder management and leadership skills, with a structured, detail-focused approach Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to £120,000 plus bonus and benefits, based in London with hybrid working (3 days … Integrated Risk Management Engineer, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate ...

Programme Manager - M365, IAM, Infrastructure, Cutover, Planning, Mergers, Delivery, Prince2, PMP, ITIL, RAID, Azure, Due Diligence, Hybrid (London 4d/w) This is an exceptional M&A Programme Manager opportunity to join a leading tech company. The M&A Programme Manager is Hybrid with 4 days a week on site … M365 Azure IAM Delivery Cutover Line Management Prince2 or similar Desirable skills as M&A Programme Manager Window certifications Azure Certifications Project Management Certification ITIL This is an exceptional M&A Programme Manager opportunity with exciting projects and career progression on offer. Key skills: M&A Programme Manager - M365 ...

Asset Manager - ITAM physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager ITAM Focus: ownership of the lifecycle … home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process ...

Asset Manager - physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager Focus: ownership of the lifecycle process … home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process ...

Asset Manager - physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager Focus: ownership of the lifecycle process … home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process ...