1 to 25 of 31 Permanent ITIL Jobs in the City of London

of hands-on technical work, not just team oversight. Experience managing a small helpdesk or regional support function. Calm under pressure, service-focused, and confident in supporting senior users. ITIL aligned mindset and solid fundamentals across modern endpoint tech. Flexibility for occasional out-of-hours work when needed. Why it's worth a look: Small team, big impact. High standards More ❯

experience in applications engineering within legal or professional services Strong knowledge of legal applications and GenAI platforms Skilled in Microsoft 365, Azure, Entra AD, and Windows Server Familiar with ITIL frameworks and service management tools Excellent communicator with strong troubleshooting and client service skills If you're eager to make an impact, drive innovation, and work at the forefront of More ❯

experience in applications engineering within legal or professional services. Strong knowledge of legal applications and GenAI platforms. Experienced in Microsoft 365, Azure, Entra AD, and Windows Server. Familiar with ITIL and service management tools. Ability to quickly learn and present new technology. Excellent communication, troubleshooting, and client service skills. If you're passionate about legal technology and keen to drive More ❯

SIP, ACD, VOIP) Active Directory (ADFS, domain management, users/groups, policies, certificates etc.) Infrastructure management and maintenance (COTS hardware & Virtualisation - VMware, Hyper-V) Good knowledge and experience of ITIL Experience of managing high availability environments and systems or with similar critical infrastructure delivery experience. Highly attentive with the ability to deal with changing priorities and context switching. A positive More ❯

SAP, Microsoft Dynamics, Salesforce Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc. Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment More ❯

with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools (DevOps, JIRA, ServiceNow). Skilled in building, documenting, and improving support processes (ITIL advantageous). Excellent analytical, communication, and problem-solving skills. Bachelor’s in Computer Science, Engineering, Mathematics, or related field; postgraduate advantageous. Package £85,000 + performance bonus Comprehensive benefits including More ❯

GCP. Proven ability to operate as a Technical Design Authority and influence key stakeholders. Desirable Skills Experience with cloud migration projects. Exposure to GenAI or AI-powered ServiceNow solutions. ITIL v4 certification or equivalent. Ability to obtain SC clearance (or already cleared). What's on Offer Competitive salary between £80,000 and £95,000 . Access to world-class More ❯

end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. Our Culture And Values Our culture and values align with our mission to More ❯

end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. Our Culture And Values Our culture and values align with our mission to More ❯

to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years of experience, with progressive and sustained increase in knowledge and responsibility, within a law firm In-depth technical background and experience with current Windows Operating Systems, Microsoft Office More ❯

to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years of experience, with progressive and sustained increase in knowledge and responsibility, within a law firm In-depth technical background and experience with current Windows Operating Systems, Microsoft Office More ❯

with Azure and Office 365 migrations. Strong business communication and customer-facing skills. Exposure to solution design and cloud technologies. Qualifications such as MCSA: Office 365, MCSD: Azure, or ITIL Foundation are desirable. What's on Offer: Competitive salary (Up to £65k DOE) Learning and career development opportunities Hybrid working environment (2 days per week in London More ❯

convey complex information clearly to both technical and non-technical audiences. Strong interpersonal and presentation skills, with confidence engaging stakeholders at all levels. Industry-recognised technical certifications such as ITIL, CISSP, CRISC, or similar are desirable but not essential. Familiarity with regulatory requirements such as DORA is desirable. This is a fantastic opportunity to join a highly respected financial services More ❯

Proficient in IT audit, information security management, and IT/technology risk management, with the ability to resolve compliance risks effectively. Knowledge of security control frameworks (e.g., ISO27001, ISO20000, ITIL, COBIT) and experience collaborating with information security teams to implement compliance requirements. Strong problem-solving skills, proactive work ethic, flexible thinking, and the ability to thrive under pressure. Able to More ❯

Proficient in IT audit, information security management, and IT/technology risk management, with the ability to resolve compliance risks effectively. Knowledge of security control frameworks (e.g., ISO27001, ISO20000, ITIL, COBIT) and experience collaborating with information security teams to implement compliance requirements. Strong problem-solving skills, proactive work ethic, flexible thinking, and the ability to thrive under pressure. Able to More ❯

a fast-paced, event-driven environment . Qualifications Bachelor’s degree in Finance, Accounting, Information Systems , or equivalent. SAP certification (e.g., SAP Certified Application Associate – Financial Accounting ) strongly preferred. ITIL/Project Management training (advantageous). Experience with financial compliance frameworks (SOX, IFRS). Personal Profile Driven: Energetic, passionate, and results-oriented with a commitment to excellence. Adaptable: Flexible in More ❯

a fast-paced, event-driven environment . Qualifications Bachelor’s degree in Finance, Accounting, Information Systems , or equivalent. SAP certification (e.g., SAP Certified Application Associate – Financial Accounting ) strongly preferred. ITIL/Project Management training (advantageous). Experience with financial compliance frameworks (SOX, IFRS). Personal Profile Driven: Energetic, passionate, and results-oriented with a commitment to excellence. Adaptable: Flexible in More ❯

major project management methodologies (Agile, Prince2, etc.) WE'D ALSO LOVE IF YOU HAVE THESE: Working knowledge of the sales and marketing industry Sports & Entertainment experience preferred Understanding of ITIL processes Experience with the Power BI reporting suite WORKING CONDITIONS: Perm - London, Chiswick Park Mon-Fri, 9am-5pm More ❯

major project management methodologies (Agile, Prince2, etc.) WE'D ALSO LOVE IF YOU HAVE THESE: Working knowledge of the sales and marketing industry Sports & Entertainment experience preferred Understanding of ITIL processes Experience with the Power BI reporting suite WORKING CONDITIONS: Perm - London, Chiswick Park Mon-Fri, 9am-5pm More ❯

approaches to optimise IT and cloud resource implementation Technical Requirements Essential Experience: Sales and consulting knowledge Experience as a Cloud Architect/Specialist AI Architect/Specialist or similar ITIL expertise and certifications Subject matter expertise in at least one platform (cloud computing, cloud hyperscaler, X86, mainframe, midrange) Understanding of DevSecOps, Agile, Scrum construct to identify inefficiencies through readiness assessments More ❯

convey complex information clearly to both technical and non-technical audiences. Strong interpersonal and presentation skills, with confidence engaging stakeholders at all levels. Industry-recognised technical certifications such as ITIL, CISSP, CRISC, or similar are desirable but not essential. Familiarity with regulatory requirements such as DORA is desirable. This is a fantastic opportunity to join a highly respected financial services More ❯

plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management) Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top More ❯

plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management) Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top More ❯

plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management) Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top More ❯

business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd’s insurance systems? A customer-focused mindset and a proactive approach to problem-solving...then we’d love to hear from you. More ❯