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7 of 7 Permanent Journey Map Jobs in the City of London
City of London, London, United Kingdom Orbis Group
information and technical logic into intuitive journeys and simple, elegant interfaces. 👋 As the Senior Product Designer, you’ll take ownership of end-to-end design from research and journey mapping through to high-fidelity work, prototyping, usability testing and iteration. You’ll evolve the design system and create explanatory artefacts that help customers and internal teams understand complex More ❯
london (city of london), south east england, united kingdom Orbis Group
information and technical logic into intuitive journeys and simple, elegant interfaces. 👋 As the Senior Product Designer, you’ll take ownership of end-to-end design from research and journey mapping through to high-fidelity work, prototyping, usability testing and iteration. You’ll evolve the design system and create explanatory artefacts that help customers and internal teams understand complex More ❯
City of London, London, United Kingdom Pixelated People
for the job, not the handbook Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just what they say Turning research into action: journey maps, pain point summaries, user needs, problem statements, priorities Helping teams test ideas early - prototypes, content, flows, concepts before they harden into code Facilitating workshops, playback sessions, and cross More ❯
City of London, London, United Kingdom Northrop Grumman UK
Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customer journey maps, testing and research Able to lead the development of those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being accountable for the … Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong. Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Looking for flexibility? Balance your professional career with your personal life More ❯
london (city of london), south east england, united kingdom Northrop Grumman UK
Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customer journey maps, testing and research Able to lead the development of those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being accountable for the … Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong. Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Looking for flexibility? Balance your professional career with your personal life More ❯
City of London, London, United Kingdom Tomorrow Recruitment Ltd | B Corp™
into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight … with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders Present to leadership and influence at ExCo/C-suite level What We’re Looking For … Established years of experience in service or UX design, ideally in complex or regulated environments Expertise in service blueprinting, user journey frameworks, and digital product optimisation Confident communicator and facilitator, able to lead workshops and stakeholder sessions Strong understanding of insight and research, with a strategic mindset and attention to detail Experience with Figma, whiteboarding tools (e.g., Miro More ❯
london (city of london), south east england, united kingdom Tomorrow Recruitment Ltd | B Corp™
into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight … with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders Present to leadership and influence at ExCo/C-suite level What We’re Looking For … Established years of experience in service or UX design, ideally in complex or regulated environments Expertise in service blueprinting, user journey frameworks, and digital product optimisation Confident communicator and facilitator, able to lead workshops and stakeholder sessions Strong understanding of insight and research, with a strategic mindset and attention to detail Experience with Figma, whiteboarding tools (e.g., Miro More ❯
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