Operations Lead
- Hiring Organisation
- Aviva
- Location
- City of London, London, United Kingdom
maintained within agreed risk, control and cost parameters and frameworks Define and agree service levels for Aviva Health applications and infrastructure (SLA, KPI) Matrix management of resources within and external to the Health CIO function, including Aviva business stakeholders and SMEs, external SI partners, external SaaS solution suppliers … compliant with Business Protection Controls, IT Standards and agreed service levels Ensure compliance with Business Protection Controls, IT Standards, SLAs/OLAs through proactive management and monitoring of platform services, capacity, technical risks, data protection/infosec risks Drive delivery of essential maintenance and technical remediation to maintain/ ...