users. Recommend and help implement improvements to existing support processes to enhance service quality. Essential Skills & Experience: Strong knowledge of Active Directory for account and group management. Skilled with Microsoft 365 applications including Teams, SharePoint, OneDrive, and Exchange. Solid experience with Windows 10/11 and core Microsoft Office tools (Outlook, Excel, PowerPoint). Familiarity with MFA solutions … MS MFA, DUO). Experience with VMware and HP desktop/laptop hardware. Confident in supporting macOS and iOS devices. Knowledge of MicrosoftIntune and modern remote/collaboration tools (Webex, Zoom, Teams, TeamViewer). Package: Salary up to £40,000 Private medical insurance and contributory pension Ongoing training, development opportunities, and clear career progression Desktop Support More ❯
to add to the team due to internal promotion. The position offers exposure to a broad range of technologies and the chance to grow your skills across device support, Microsoft 365, infrastructure, and networking. It's an ideal opportunity for someone with a passion for IT support who enjoys problem solving, working with people, and learning in a fast … providing technical support to end-users. Troubleshoot and resolve problems across Windows and macOS devices. Support mobile device management tools (e.g., Intune or Jamf). Assist with Microsoft 365, Azure Active Directory, and on-premise infrastructure. Monitor and manage tickets through the IT service desk system. Provide basic networking support (Wi-Fi, DNS, DHCP, VPN) with training … IT support, or a strong interest in developing a career in this area. Confident troubleshooting technical issues, with a willingness to learn new tools and systems. Basic knowledge of Microsoft 365, Active Directory, or IT infrastructure. Familiarity with IT ticketing systems; ServiceNow experience is an advantage. Strong interpersonal skills - able to explain technical problems in simple terms. Calm, patient More ❯
out-of-hours needs as required. Ad Hoc Tasks : Undertake additional duties as needed to support business requirements. Essential Skills & Experience: Active Directory administration, user maintenance, and group configuration. Microsoft Office 365 suite and collaboration tools (Teams, SharePoint, OneDrive, Exchange). Windows 10/11 and standard Microsoft workloads (Outlook, Excel, PowerPoint). Multi-factor authentication setup (MS … MFA, DUO). VMware and HP hardware. Apple hardware and macOS/iOS. MS Intune and collaboration tools (Webex, Zoom, MS Teams, TeamViewer). Package: Up to £40,000 Comprehensive benefits, including private healthcare and contributory pension. Opportunities for professional development and career progression. 2nd Line Support Engineer – Up to £40,000 – Financial Services - London More ❯
