required to update/action incidents as they come in and follow up on troubleshooting reported faults. Ensuring that weekly room sweeps are conducted and activities are recorded. Ensuring preventativemaintenance is carried out in line with the manufacturer's recommendations. Ensuring all AV equipment is recorded correctly (IPs and serial numbers) and that, as spare stock … the following characteristics: Client relations-related training/certifications AVIXA CTS related certifications Audio DSP related certifications Vendor VC system certification e.g. Cisco, Poly Microsoft Teams installation and maintenance Crestron related certifications QSC related certifications Networking/IT related certifications NB Training will be given onsite whilst onboarding. The role is Monday Friday 7am 7pm (37.5 hours per More ❯
technology solutions provider is seeking a Junior AV Service Engineer to join its service delivery team in London. This full-time, field-based role involves hands-on servicing, maintenance, and fault … resolution of audiovisual systems across a range of commercial environments. Key Responsibilities Attend client sites across London to diagnose, repair, and maintain AV systems Perform routine service checks and preventativemaintenance on installed equipment Troubleshoot issues with audio, video, control, and networked AV systems Provide technical support and solutions in real-time, often in high-pressure environments More ❯
scheduled and ad-hoc site visits to support user needs, events, and system troubleshooting. Key Responsibilities: Provide onsite AV support for meetings and live events Conduct room checks and preventativemaintenance Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.) Collaborate with service teams, escalate complex issues, and track all service activity Assist with field More ❯