7 of 7 Permanent Root Cause Analysis Jobs in the City of London

complex incidents, investigating issues at application, database, and integration level before engaging vendors. Use SQL to interrogate data, validate incidents, confirm fixes, and support root cause analysis. Coordinate incident, problem, and change activities across internal teams and third-party suppliers, ensuring accountability through to resolution. Oversee application releases … fixes, working with vendors and delivery teams via Azure DevOps or similar tooling. Validate vendor outputs, challenge root cause analysis where required, and ensure corrective actions are completed. Maintain service readiness for audits, DR testing, and regulatory requirements. Apply ITIL-aligned practices pragmatically to ensure service stability ...

accelerate development velocity. Monitor system reliability, performance, and security across environments. Implement robust observability tools including logs, metrics, traces, and alerts. Lead incident response, root-cause analysis, and long-term remediation. Ensure security best practices are embedded across infrastructure and pipelines. Collaborate closely with the wider team ...

efforts for operational incidents, ensuring swift and effective resolution. Develop and maintain incident response plans aligned with industry best practices. Drive post-incident reviews, root cause analysis, and continuous improvement initiatives. Business Continuity & Governance Keep business continuity plans current, reflecting the evolving operational environment. Ensure compliance with ...

production readiness Work alongside engineering teams to implement automation, monitoring, and operational tooling Diagnose complex system issues, respond to incidents, and perform in-depth root cause analysis Develop and maintain operational documentation, runbooks, and internal knowledge resources Participate in an on-call rotation and provide occasional ...

Solving & Decision-Making : Comfortable navigating ambiguity, managing risk, and facilitating decision-making with technical and non-technical stakeholders. Applies structured approaches (e.g., A3 thinking, root cause analysis, DACI/RAPID) to resolve blockers and drive clarity. Executive Communication & Stakeholder Alignment : Skilled communicator who can tailor narrative ...

operations, maintaining platform standards, and contributing to long-term technical strategy. Role and Responsibilities Act as the main escalation point for complex troubleshooting and analysis of BAU incidents. Advise on technical direction through workshops and coaching sessions. Create and maintain clear technical documentation for peers and less experienced staff. … resolution and project decisions. Drive proactive improvements in processes and procedures using existing tools. Produce and interpret service performance and security data for trend analysis and reporting. Promote automation and scripting to streamline authentication tasks. Collaborate under ITIL frameworks for problem management and root cause analysis. Educate ...

trading, technology, and operations. As a tech-driven organization, we develop our own advanced systems, including high-performance trading platforms and large-scale data analysis infrastructure. With a global presence, we emphasize collaboration across investment, technology, and operations teams, ensuring seamless integration across our offices worldwide. Within this Reliability … C++, KDB/q, and experience with technologies like Slurm, Airflow, Kafka, or AMPS. - Background in enhancing system stability, scalability, and performance while conducting root cause analyses to resolve incidents efficiently. - Observability skillset, monitoring and analysis of system performance. - Ability to identify and address bottlenecks to improve ...