13 of 13 Permanent Service Design Jobs in the City of London

Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‐to‐end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/… Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability, and help set best‐practice standards ...

Service Designer with a couple of year’s experience, post university and looking for a step up and want to work on meaningful, high-impact services used by millions of people, this is a role worth exploring. We’re looking for an Associate Service Designer to support experience … design across major public sector transformation programmes — helping teams understand user needs and design services that are simpler, more inclusive and easier to use .You’ll work as part of multidisciplinary teams, contributing to service design activities while continuing to build your skills, confidence and design ...

SENIOR SERVICE DESIGNER – LEADING HEALTH TECH & DIGITAL TRANSFORMATION BUSINESS An exciting opportunity to join a fast-growing organisation at the forefront of healthcare technology and service transformation. Working across complex patient pathways and large-scale operational challenges, you’ll lead end-to-end service design initiatives … that improve experiences for patients, clinicians and healthcare teams alike. This role combines strategic consultancy, hands-on design practice and close collaboration with healthcare providers, making it ideal for someone who thrives in complex environments and is passionate about shaping the future of healthcare services through technology and human ...

Senior UX Designer (Banking/FinTech) The Role We are seeking an experienced Senior UX Designer to join our growing design team, helping shape digital products and services within the banking and fintech sector. This role is ideal for a user-centred designer who combines strong research expertise with … hands-on UX design capabilities to create intuitive, accessible and commercially effective digital experiences. You will work within cross-functional Agile teams, collaborating closely with Product Managers, Business Analysts, Engineers, Researchers and stakeholders to solve complex customer problems and deliver exceptional user experiences across web and mobile platforms. ...

Service Designer Full Time, Permanent 📍 Hybrid (London/remote with occasional site visits) 💼 Amber Labs 🛡️ Public Sector Programme About Amber Labs Amber Labs is a fast-growing UK technology consultancy delivering digital transformation across enterprise, government and regulated sectors. We specialise in cloud, data, software engineering, user-centred design … ways of working. We're currently supporting the delivery of critical digital services within a major UK government programme and are looking for experienced Service Designers to join our growing User Centred Design teams. Role Overview We are seeking a Service Designer with active SC Clearance ...

looking for a Customer Journey Manager (Business Analyst) who has expertise in the financial sector, ideally banking, strong Customer Journey experience (mapping/service design/client journeys) along with experience within Trade Finance. Key Skills & Experience: Strong domain experience in Trade Finance Solid understanding … trade workflows and client journeys Proven experience in customer journey mapping/service design Ability to translate client needs into product and technical solutions Strong stakeholder engagement and communication skills Familiarity with cloud, data, and modern architecture patterns Experience working in Agile/hybrid delivery models Understanding ...

stakeholders to shape strategy, define roadmaps, and contribute to the execution of large-scale transformation programs. The DTP engages directly with clients to help design and implement tailored digital solutions aligned with business objectives. This role requires a balance of business and technical acumen, strong communication skills … expertise in digital transformation. RESPONSIBILITIES Support Digital Strategy Development Assist in developing and implementing digital transformation strategies aligned to client goals Contribute to solution design under guidance of senior leadership Align digital initiatives with business objectives such as growth, efficiency, and customer experience Identify customer pain points and translate ...

Talent Consultant is a reliable in house recruitment specialist, responsible for attracting, engaging, and hiring top talent across our core capabilities: Design, Delivery, Technology, and Data. This role focuses on operational excellence throughout the recruitment lifecycle, ensuring the company can meet its multidisciplinary digital workforce needs while delivering … fantastic opportunity to contribute to TPXimpacts cross-capability growth. Responsibilities Lifecycle Management: Manage full-cycle recruitment workflows across a diverse portfolio of vacancies spanning Design (e.g., Product, Interaction, Service Design), Delivery (e.g., Agile Delivery, Product Management), Technology (e.g., Engineering, Architecture, Testing), and Data (e.g., Analytics, Data Science ...

impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Opportunity to shape fraud prevention in a high-profile public service environment Work within a complex, regulated pensions landscape with strong governance focus Contribute to protecting customer outcomes and scheme integrity at scale The Role Lead … large-scale pensions administration environment. The role is responsible for ensuring effective transaction monitoring, fraud risk assessment, and regulatory compliance, while supporting the design and continuous improvement of fraud frameworks, controls, and processes. You will manage investigation activity, provide expert guidance across the business, and contribute to safeguarding customers ...

with business stakeholders to gather complex requirements and translate them into robust, workable technical solutions. Documentation Excellence: Develop and maintain comprehensive system documentation, including Service Designs and technical workflows. Continuous Improvement: Apply Agile and DevSecOps principles to streamline delivery and enhance system security. Stakeholder Management: Act as the bridge ...

industry sectors including Retail, Financial Services, Healthcare, Sports/Leisure etc. They deliver a variety of Digital solutions across Web, UX, UI, CMS, Service Design, CRM/Martech, Digital Cloud based systems and Data. The role As a Senior Account Manager, you'll take day-to-day ownership ...

Savanta or similar customer research and insight platforms. Experience leading customer-centric culture or behavioural change initiatives. Exposure to customer proposition, journey transformation or service design. Experience working within large, matrixed and highly regulated organisations. Personal Attributes Strategic thinker who can connect customer insight with wider commercial priorities. Strong ...

provide cover for existing Business Analysts while they are on leave Ensure the business remains closely involved throughout, particularly where Oracle Fusion configuration or design decisions are being made Essential Experience Strong business-process or service-design experience gained within Higher Education Proven experience working ...