5 of 5 Permanent ServiceNow Jobs in the City of London

prioritise and review regularly to ensure you are on top of the priority tickets, escalating, if needed Provide users with regular updates via telephone and the service management platform (ServiceNow) Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Proactively follow up with users as you resolve these to confirm the More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

experience required: Strong experience providing 1st and 2nd line business systems support within an Insurance organisation. Proven ability to learn and use Insurance software business systems. Experience of using ServiceNow or a similar IT service management platform. Working knowledge of Microsoft Office technologies. Strong customer service skills with the ability to be positive and supportive in phone conversations with employees More ❯

Windows OS, Office 365, imaging tools, remote access, and call logging systems Exposure to the firm’s software environment (e.g. Windows 10/11, Litera Compare, NetDocuments, Zoom Workplace, ServiceNow, SCCM, Citrix, GlobalProtect VPN) Solid knowledge of desktop hardware and peripherals and experience supporting mobile devices (e.g. iPads, iPhones, Android More ❯

application teams to identify automation opportunities, build reusable solutions, and mentor others in best practices. You'll also be a key player in supporting cloud technologies, integrating tooling like ServiceNow, and contributing to the future of our cloud strategy. What you'll bring: Strong background in IT infrastructure/cloud roles Strong scripting and automation experience (Terraform, CI/CD … Linux, Git) Solid knowledge of cloud platforms (Azure preferred) A proactive, collaborative mindset and a drive to innovate Nice to have: Kubernetes, Ansible, PowerShell, ServiceNow integrations, and experience with private cloud tech like VMware and Cisco UCS. More ❯