1 to 25 of 45 DemandTrendPermanent ServiceNow Jobs in the City of London

on improving processes and outcomes Mindset: Growth mindset with ability to work with a diverse and global team Technology Knowledge: Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI. Project Management: Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing resources, and ensuring More ❯

process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 10+ Years As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams … to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design. Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and … governance to ensure solution integrity. Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance More ❯

process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 10+ Years As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams … to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design. Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and … governance to ensure solution integrity. Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance More ❯

ServiceNow Project Manager Job Summary: We are seeking an experienced ServiceNow Project Manager to lead the end-to-end delivery of ServiceNow implementations and enhancements. You will be responsible for managing project scope, timelines, budgets, and stakeholder communication, ensuring alignment with business objectives and IT best practices. Key Responsibilities: Manage ServiceNow projects from initiation through to delivery, including planning, execution … developers, architects, and business stakeholders. Ensure projects are delivered on time, within scope and budget. Track and report progress, risks, and issues to senior leadership. Drive continuous improvement in ServiceNow processes and delivery methodologies. Ensure adherence to ServiceNow governance and change management protocols. Requirements: Proven experience managing ServiceNow projects across modules (ITSM, HRSD, ITOM, etc.). Strong understanding of ServiceNow … platform capabilities and limitations. ServirceNow Project Management experience Excellent stakeholder management and communication skills. Experience with Agile or Waterfall delivery methodologies. ServiceNow certifications (e.g., Project Portfolio Management, ITSM) are desirable. PMP, PRINCE2, or equivalent project management certification is a plus. More ❯

ServiceNow Project Manager Job Summary: We are seeking an experienced ServiceNow Project Manager to lead the end-to-end delivery of ServiceNow implementations and enhancements. You will be responsible for managing project scope, timelines, budgets, and stakeholder communication, ensuring alignment with business objectives and IT best practices. Key Responsibilities: Manage ServiceNow projects from initiation through to delivery, including planning, execution … developers, architects, and business stakeholders. Ensure projects are delivered on time, within scope and budget. Track and report progress, risks, and issues to senior leadership. Drive continuous improvement in ServiceNow processes and delivery methodologies. Ensure adherence to ServiceNow governance and change management protocols. Requirements: Proven experience managing ServiceNow projects across modules (ITSM, HRSD, ITOM, etc.). Strong understanding of ServiceNow … platform capabilities and limitations. ServirceNow Project Management experience Excellent stakeholder management and communication skills. Experience with Agile or Waterfall delivery methodologies. ServiceNow certifications (e.g., Project Portfolio Management, ITSM) are desirable. PMP, PRINCE2, or equivalent project management certification is a plus. More ❯

area. Confident troubleshooting technical issues, with a willingness to learn new tools and systems. Basic knowledge of Microsoft 365, Active Directory, or IT infrastructure. Familiarity with IT ticketing systems; ServiceNow experience is an advantage. Strong interpersonal skills - able to explain technical problems in simple terms. Calm, patient, and professional under pressure, with strong time management. A proactive, problem-solving mindset More ❯

process expertise and support for IT projects. Deliver process analytics to inform decisions and improvements. Educate IT and business teams on ITSM processes and customer experience. Explore and implement ServiceNow best practice enhancements. Support audits, accreditations, and project objectives. Keep up-to-date with industry developments through forums and memberships. What you'll bring: ITIL v3 Foundation (working towards v4 More ❯

support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications More ❯

support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications More ❯

ServiceNow Technical Consultant £65,000 - London About the Role: We’re looking for a skilled ServiceNow Consultant to join our clients growing team. You’ll work on a range of ServiceNow projects for our clients, delivering configuration, implementation, and enhancement services across ITSM and other ServiceNow modules. Key Responsibilities: Deliver end-to-end ServiceNow implementations, upgrades, and enhancements. Engage with … clients to gather requirements, advise on best practices, and provide solution designs. Configure and customize ServiceNow modules (primarily ITSM, with exposure to other areas like CSM, HRSD, or ITOM a plus). Support integration activities and data migrations. Produce clear documentation, reports, and training materials as required. About You: 3–5 years’ experience working with ServiceNow, either in a consulting … professional services, or internal project environment. Proven track record of delivering ServiceNow projects or supporting consulting engagements. Strong understanding of ServiceNow platform capabilities and ITSM processes. Excellent communication and stakeholder management skills. More ❯

ServiceNow Developer UK-Based | Hybrid Working | Full-Time Digital Customer Experience Practice Salary: £60,000 - £70,000 plus Pension, Private healthcare, Unlimited training budget About the Role We're seeking a ServiceNow Platform Developer with a minimum of 2 years' hands-on experience to join our fast-growing Digital Customer Experience team. You'll play a key role in building … configuring, and integrating innovative solutions across key ServiceNow workflows including ITSM, HRSD, CSM, and onboarding experiences. Working alongside senior consultants and architects, you'll help deliver impactful digital transformation projects, creating intuitive user experiences and efficient workflows for clients across multiple industries. What You'll Be Doing Technical Development Configure and customize ServiceNow modules across HR, IT, and Customer Service … Design Use Next Experience UI, UI Builder, and Service Portal to build intuitive and role-based user interfaces Design responsive dashboards and self-service portals Integration & Data Management Connect ServiceNow with external systems (CRM, HR, eCommerce) via REST/SOAP APIs and IntegrationHub Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self More ❯

We are seeking a skilled and forward-thinking ServiceNow professional to join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives. This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions … enabling smarter workflows, and ensuring long-term platform scalability and performance. Summary of Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and … re Looking For Degree in Computer Science, Information Systems, or a related discipline—or equivalent experience in an enterprise IT environment. 5+ years of experience designing, building, and maintaining ServiceNow solutions. Proficiency in IT Service Management (ITSM), discovery tooling, and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced More ❯

We are seeking a skilled and forward-thinking ServiceNow professional to join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives. This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions … enabling smarter workflows, and ensuring long-term platform scalability and performance. Summary of Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and … re Looking For Degree in Computer Science, Information Systems, or a related discipline—or equivalent experience in an enterprise IT environment. 5+ years of experience designing, building, and maintaining ServiceNow solutions. Proficiency in IT Service Management (ITSM), discovery tooling, and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced More ❯

Layer2/3, dynamic routing, MPLS, BGP, OSPF, VPN, ANS, certificate management, remote user (VPN/Citrix) and firewall management. Good knowledge of IT security practices. Good knowledge of ServiceNow and LogicMonitor. Certifications – ITIL Foundation, CCNA & CCNP. For a full consultation, send your CV to ARC IT Recruitment. More ❯

One of our clients are seeking for ServiceNow Developers for a permanent position in London, United Kingdom. Sponsorship is not provided, please apply if you're a UK/EU Citizen or have right to work in the UK. Qualifications: 5+ years of software development experience 4+ years experience working on ServiceNow Platform Hands on experience in ITOM or CMP … language. Must be adaptable to work in a varied, fast paced exciting, ever changing environment Ability to work on multiple assignments. Strong core knowledge of ITIL processes. Additional Experience: ServiceNow Implementation Specialist Certification MUST ServiceNow Implementation Specialist – Cloud Management – THIS IS A BIG PLUS. Knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features Integration (interfacing) of enterprise … software systems with ServiceNow Experience with the development and presentation of custom ServiceNow applications If you fit the above profile, we'd love to hear from you. Please apply with an updated CV. More ❯

One of our clients are seeking for ServiceNow Developers for a permanent position in London, United Kingdom. Sponsorship is not provided, please apply if you're a UK/EU Citizen or have right to work in the UK. Qualifications: 5+ years of software development experience 4+ years experience working on ServiceNow Platform Hands on experience in ITOM or CMP … language. Must be adaptable to work in a varied, fast paced exciting, ever changing environment Ability to work on multiple assignments. Strong core knowledge of ITIL processes. Additional Experience: ServiceNow Implementation Specialist Certification MUST ServiceNow Implementation Specialist – Cloud Management – THIS IS A BIG PLUS. Knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features Integration (interfacing) of enterprise … software systems with ServiceNow Experience with the development and presentation of custom ServiceNow applications If you fit the above profile, we'd love to hear from you. Please apply with an updated CV. More ❯

Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and More ❯

Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and More ❯

ServiceNow Lead Solution Architect Fully Remote Were seeking an experienced ServiceNow Lead Solution Architect to take ownership of designing and delivering innovative, high-quality solutions. Youll be responsible for overseeing the deployment, optimisation, and ongoing improvement of the ServiceNow Service Management platform, ensuring it effectively supports both internal teams and external clients. This position requires strong technical leadership guiding, coaching … Keep a clear, up-to-date view of existing architecture and manage configuration migrations. Participate in workshops to refine processes and workflows. Essential Skills & Experience In-depth knowledge of ServiceNow modules and functionality. Strong understanding of ITIL processes and best practices. Experience in large, complex enterprise environments with multiple integration points. Skilled in designing and implementing scalable, robust architectures. Knowledge … mentoring, and stakeholder engagement skills. Excellent communication and presentation abilities. Ability to manage multiple priorities and meet deadlines. Current awareness of technology market trends. Eligibility for SC clearance. Desirable ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). PRINCE2, PMP, or similar project management certification. Familiarity with Agile, Scrum, or similar delivery frameworks. More ❯

months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯

months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯

part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against More ❯

We are looking for a motivated Junior Project Manager to support the delivery of ServiceNow projects and enhancements. This role involves coordinating tasks, tracking progress, and ensuring alignment across stakeholders in a fast-paced, agile environment. You’ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in … planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams and external vendors to ensure timely delivery Track and report on project KPIs and milestones Help manage change requests and ensure proper documentation … tracking Contribute to post-implementation reviews and lessons learned sessions Experience: 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus Understanding of Agile and Waterfall methodologies Strong communication and organizational skills Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow More ❯

We are looking for a motivated Junior Project Manager to support the delivery of ServiceNow projects and enhancements. This role involves coordinating tasks, tracking progress, and ensuring alignment across stakeholders in a fast-paced, agile environment. You’ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in … planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams and external vendors to ensure timely delivery Track and report on project KPIs and milestones Help manage change requests and ensure proper documentation … tracking Contribute to post-implementation reviews and lessons learned sessions Experience: 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus Understanding of Agile and Waterfall methodologies Strong communication and organizational skills Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow More ❯

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry low-code solutions and is responsible for both the development of low-code applications and the delivery of … and implementation services to our client base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes … Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications More ❯