25 of 25 Permanent User-Centered Design (UCD) Jobs in the City of London

with a trusted global innovator with over 100,000 professionals in 50+ countries, helping them find a Lead UX Designer with GDS experience to deliver transformation within a design studio dedicated to humanising complexity. The studio combines Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. The Role As … pivotal role in shaping public-facing services across the UK government. You will lead end-to-end UX delivery in agile, multidisciplinary teams, ensuring that the services we design are inclusive, accessible, and aligned with user and business needs. You will work across Discovery, Alpha, Beta, and Live phases , leading the development of digital experiences that … high-fidelity prototypes, you will guide clients and teams toward evidence-based decisions. You will also help define and maintain a consistent UX strategy across products and ensure design intent is preserved through development. What you'll be doing: Lead UX design from discovery through to delivery, championing user needs and shaping intuitive, accessible More ❯

The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research … user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in … the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the More ❯

We are looking for a motivated and enthusiastic Associate UI/UX Designer to join our growing design team. This is an exciting opportunity for someone early in their career to develop their skills and gain hands-on experience in delivering high-quality, user-focused digital experiences. Working closely with the Lead UI/UX Designer … you will help support the creation and maintenance of consistent design standards across a range of digital products and platforms. Key Responsibilities: Contribute to the creation and upkeep of UI/UX design standards and component libraries Assist in producing wireframes, mockups, user flows, and interactive prototypes using Figma Collaborate with cross-functional teams … with user research, usability testing, and the analysis of user feedback Ensure accessibility principles are applied in line with WCAG standards Participate in team design reviews, workshops, and iterative feedback sessions Stay informed about current UI/UX trends, tools, and techniques — including the evolving role of AI in design Maintain well More ❯

thrive in crafting user experiences that truly make a difference, this opportunity could be exactly what you're looking for. Join a dynamic, innovative team where design is at the heart of shaping impactful, public-facing digital services. This UX Designer role offers the … chance to work on meaningful projects that improve accessibility and usability across government platforms. You'll be part of a collaborative, agile environment where your expertise in user-centered design will be valued and celebrated. If you enjoy leading end-to-end UX delivery and mentoring others while pushing the boundaries of inclusive design, this role will suit you perfectly. Role Requirements: Lead UX design from discovery through delivery, championing user needs and accessible service design Plan and run user research, usability testing, journey mapping, and service blueprinting Collaborate with cross-functional teams including service designers, business analysts, and developers to deliver scalable design More ❯

A boutique management consultancy specialising in local government innovation and digital transformation is seeking an experienced Senior Consultant with a strong background in service design, organisational change and technology-enabled transformation. This role will support a high-impact capability-building programme within a local authority, with a … focus on embedding digital tools and data-driven approaches into service delivery. You will work closely with senior service leads across Local Authority Transformation, helping them adopt user-centered design practices alongside digital and data capabilities. You will coach teams on integrating service design with agile delivery, low-code platforms, and data … Responsibilities: Provide hands-on coaching to service leads on applying service design and digital transformation tools Design and deliver training sessions that integrate user-centered design with digital workflows, agile methods and data literacy Support service leaders to embed digital thinking into service redesign and organisational reform Collaborate with transformation More ❯

Managers, Senior Designers, and Engineers to support the creation of intuitive, beautiful, and effective user experiences. You’ll be hands-on across both UI and UX design, from wireframing and prototyping to supporting design system updates and contributing ideas to improve our product. Key Responsibilities Assist in creating wireframes, user flows, and … interactive prototypes Support user research and usability testing to inform design decisions Collaborate with Product, Engineering, and other Designers to improve features and experiences Contribute to the development and maintenance of the design system Translate complex requirements into clean, usable designs Deliver polished UI designs and graphical assets for development teams Participate in design … UX, or similar role A portfolio showcasing both UI and UX design work Comfortable using Figma and similar design tools Basic understanding of user-centered design principles Passion for solving user problems and improving digital experiences Strong communication and collaboration skills Eagerness to learn, take feedback, and grow More ❯

a collaborative, cross-functional team working on large-scale, public-facing digital services within government and regulated sectors. This role is ideal for someone passionate about inclusive, accessible design and looking to shape services that genuinely impact citizens' lives. You’ll lead end-to-end UX delivery across agile projects, helping clients and teams navigate complexity with confidence … and clarity. What You’ll Be Doing: Lead user-centred design across Discovery, Alpha, Beta, and Live phases Plan and conduct research, usability testing, journey mapping, and service blueprinting Create wireframes, interaction flows, and high-fidelity prototypes Align UX with service goals through close collaboration with service designers, business analysts, and technical leads Facilitate workshops and … design reviews to support ideation and feedback Champion accessibility (WCAG 2.2) and usability best practices Maintain design intent throughout development by working closely with developers Contribute to or establish design systems and uphold consistent UX strategies across products Represent UX in agile ceremonies, client sessions, and governance discussions Support service assessments aligned with GDS More ❯

Are you a strategic UX leader passionate about creating outstanding user experiences in complex product environments? We’re looking for an experienced UX Design Manager to lead and grow a talented UX team, driving design excellence across multiple business-critical digital products. About the Role: You will lead a team of UX designers working … corporate website, a digital compliance resource hub, and an interactive technology showcase platform. Reporting directly to senior leadership, you will be responsible for shaping UX strategy, championing user-centered design principles, and collaborating closely with marketing, product, engineering, and executive teams. Key Challenge: Translating complex and technical company offerings into clear, engaging, and user … UX in senior leadership discussions, influencing product and marketing decisions Own and enhance the public-facing digital experience, the key “shop window” for the business Advocate for user-centered design principles throughout the organisation Collaborate cross-functionally with marketing, product, engineering, and exec teams Use data, research, and analytics to guide design More ❯

The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications … focused on financial forecasting, accounting, and risk management. ▪ Apply your understanding of finance-related concepts and user behaviours to design interfaces that efficiently facilitate financial transactions, data visualisation, and account management. ▪ Build and maintain design systems and style guides to ensure consistency across all applications. ▪ Plan and lead on user research, user testing, and create user personas to inform design decisions. ▪ Effectively present research findings and advocate for strong design solutions. ▪ Collaborate with product and engineering stakeholders to align on what is feasible, valuable, and timely. ▪ Own and continuously improve the design-to-development handoff process to ensure clarity, version control, and More ❯

role in shaping user-centred digital services that make a real difference. You’ll work closely with user researchers and multidisciplinary Agile teams to design intuitive, inclusive, and effective user experiences. This is a leadership role where you’ll guide teams, mentor designers, and advise clients on how to get the best … from UX design. You’ll be a champion of people-centred design, helping organisations solve complex problems and deliver impactful services. What You’ll Do Lead Agile teams to design services that meet real user needs Advise clients on UX strategy, design thinking, and inclusive design practices Build strong relationships … conversations with confidence Mentor and line-manage UX designers, supporting their growth and development Contribute to recruitment, thought leadership, and business development Promote a user-centred design culture both internally and externally What We’re Looking For Advanced UX design skills with experience across varied environments Proven ability to work in Agile, multidisciplinary teams More ❯

Senior UI/UX Designer Location: London, Liverpool Street Design the Interface of a Safer Future At Auro , we’re not just creating smart fire doors — we’re building a next-generation IoT platform that transforms safety and compliance in housing. From AI-driven alerts to live sensor data, our products help protect lives, homes, and communities. As … our UI/UX Designer , you won’t just craft pretty interfaces—you’ll design seamless, responsive digital experiences that help housing teams protect vulnerable residents and reduce risk at scale. If you’re obsessed with user flows, driven by purpose, and excited to work on real-world applications of smart technology, you’ll thrive here. … requiring active collaboration with the team and a true understanding of the importance this product has in the housing landscape . Key Responsibilities: Lead the end-to-end design process for our web-based applications — from initial concept through to final handover Collaborate closely with engineering (Vue.js/NestJS) and product teams to turn business and user More ❯

Director of Product Design 📍 London (remote first) | 💼 Permanent | 💰£100–130k + Stock Options | Hybrid/Remote We’re working with a global tech company looking to hire a Director of Product Design to lead a key cross-functional product design team. This is a pivotal leadership role with responsibility for design strategy … team development, and deep collaboration across Product, Engineering, and broader business functions. 💡 The Opportunity Lead a high-impact, globally distributed product design team Own and evolve end-to-end user experience across a complex digital platform Partner with senior stakeholders across disciplines to drive business and user value Shape and scale design operations, systems, and processes Champion innovation, including exploration of emerging technologies and tooling 🔍 What You’ll Bring 10+ years in product design, with 4+ years in a leadership capacity Strong UX and product design fundamentals, ideally in B2B or SaaS environments Experience managing and mentoring distributed teams Expertise in user-centred design More ❯

join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. With opportunities to work on high-profile projects for major clients like DWP and the NHS, they offer More ❯

thinking, insight-driven Lead User Researcher who knows how to turn curiosity into clarity. You’ll be shaping strategies, unlocking user needs, and guiding design decisions with evidence, not guesswork. You’ll take on big, complex problems. The kind that demand more than usability testing and sticky notes. You’ll set the direction, run … findings in ways that shift thinking and spark action. Test assumptions early to save time, money, and frustration. Help clients see the value of user-centred design (and how to do it right). Support and mentor researchers and designers around you. Push the craft forward - methods, tools, and team culture. Bake inclusion and accessibility into … You’ve done this before - probably 8+ years of it. You’ll have: A portfolio that shows impact, not just activity. Deep knowledge of user research, design thinking, and human-centred design. Experience working in agile teams and service design contexts. Confidence running research solo or as part of a bigger crew. Sharp communication More ❯

DoE) The Opportunity: An exciting opportunity has arisen for an experienced Senior UX Designer to join a forward-thinking digital consultancy that champions user-centred design, agile delivery, and meaningful impact across public and private sector clients. You’ll be joining a purpose-driven digital services consultancy that blends design, data, and engineering to … Lead multidisciplinary Agile teams in designing services based on identified user needs • Advise clients on UX best practices and how to apply user-centred design to solve complex service problems • Promote and apply inclusive design methods to ensure accessibility and usability for diverse users • Foster strong client relationships, navigating stakeholder engagement with … professionalism and empathy • Provide line management and mentorship to other UX professionals • Represent UX design in recruitment, business development, events, and thought leadership • Contribute to continuous improvement of design delivery both internally and externally Essential Experience: • Proven expertise in UX design, applied across different platforms and domains • Significant experience working within multidisciplinary Agile teams More ❯

reinsurance products. Due to company growth, the team are looking for a Lead Product Designer to join their UX Domain team to be responsible for the planning, development, design and implementation strategies for the company’s specialty products. You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products … and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best practices Create and deliver user centred design solutions for internal and … external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up to £100,000 + 17.5% bonus 25 days annual leave + More ❯

term product thinking with short-term delivery. Experience working in a data-heavy, regulated or scientific domain. Exceptional communication and leadership skills. A strong user-centred design mindset. Bonus points if you have: Experience with geospatial data, sustainability, risk or compliance. Prior work building software products for complex, multi-stakeholder problems. What we offer 🌱 A mission More ❯

week in office) Up to £50,000 The Company A tech-enabled insurer built for the modern economy. This company blends data, automation, and user-centric design to offer flexible insurance products across the UK and beyond. With a growing customer base and a strong funding track record, they are investing in maturing their analytics function More ❯

take the next step in their career and gain hands-on experience in a consulting environment. This is an ideal role for someone with a foundation in service design who’s eager to work on real-world challenges, learn from experienced practitioners, and contribute to services that make a meaningful impact across the UK public sector. What You … ll Do: Support service design activities across discovery, alpha, and beta phases Contribute to user research, journey mapping, and service blueprinting Help visualise complex systems and identify opportunities for improvement Collaborate with multidisciplinary teams in agile delivery environments Apply GDS service standards and inclusive design principles What You’ll Bring: 2 years experience in … service design or a related discipline A portfolio or examples of work that show your thinking and approach A strong interest in public sector transformation and user-centred design Excellent communication and collaboration skills Active SC clearance and 5 years of continuous UK residency This is a fantastic opportunity to build your consulting experience More ❯

centred and accessible Apply a range of qualitative and quantitative research techniques to uncover deep insights Produce robust artefacts including personas, journey maps, and research reports Champion inclusive design and advocate for user needs at every stage Support and coach junior researchers within the team Operate within agile delivery teams, ensuring insights drive iterative development Engage … GDS standards and familiarity with the Discovery to Live lifecycle Proficiency in a wide range of user research methods Strong knowledge of user-centred design and service design principles Excellent stakeholder management and communication skills Experience working within Agile, multi-disciplinary teams Desirable Experience within a full-service digital agency or consultancy … Demonstrated thought leadership in user research or service design Experience researching with vulnerable or underserved user groups Familiarity with ethics and compliance in government or healthcare research Why Apply? Remote-first work with flexibility for occasional client meetings Join meaningful projects that positively impact millions of UK citizens Work in collaborative, agile teams with More ❯

a primary focus on the redesign of navigation and key web components. You’ll be involved in enhancing the site’s usability through considered user-centric design thinking, particularly with a focus on conversion rate optimisation (CRO). This will include working on new design elements for the blog, onboarding flows, PR campaign forms … and ensure seamless implementation, using Figma to map out flows, wireframes, and high-fidelity prototypes. Experience in A/B testing and taking a data-informed approach to design changes is essential, as is the ability to take decisions from a technical and design perspective. We're looking for someone who is communicative, can clearly articulate … only provide great ideas but are also hands-on with seeing their vision through to execution. You will be expected to demonstrate how you have previously taken on design challenges, improved UX, and contributed directly to measurable outcomes. Your ability to understand the technical constraints and capabilities of web platforms and to collaborate with cross-functional teams will More ❯

Senior Service Designer London £60,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least 4-5 years ideally … with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational … background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯

Sector Gov Project - 6 months Remote - Outside IR35 Currently in search of a User Experience Consultant to join a leading consultancy operating across key phases of their UCD methodology being the primary advocate for the end-user applying your strong understanding of UX best practice. What you’ll do as a UX Consultant: • Work as a … UX • Review and prioritise user requirements, often across complex, diverse audience types, cross referenced with business-critical objectives and goals • Plan and facilitate effective workshops • Apply standard UCD approaches Experience you’ll need as a UX Consultant • Strong knowledge of UX methodologies • Extensive experience within Government Digital Services • Proficiency in design packages: Sketch, Adobe Creative Suite … etc. • Ability to demonstrate working within UCD environments across MCD teams • Working in agile development/lean UX To hear more about the UX Design Consultant opportunity, get in touch with Connor Smyth at Anson McCade on 020 7780 6706. More ❯

and execute the technical product strategy and roadmap for card issuing and acquiring solutions, aligning with market trends and the company’s objectives. Collaborate with engineering teams to design and implement scalable, secure, and high-performance card payment systems, including EMV, tokenization, and API integrations. Lead the technical aspects of the product lifecycle, from defining system requirements and … technical requirements, system specifications, and documentation (e.g., API guides, integration protocols) for engineering and operations teams. Collaborate with UX and product teams to ensure user-centric design aligns with technical capabilities for seamless card product experiences. Monitor product performance through technical KPIs (e.g., system uptime, transaction latency) and user feedback to optimize features and More ❯

Service Designer 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £55,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re working with a global design and innovation studio that’s part of one of the world’s leading technology consultancies. Their London team is growing — and we’re looking for a Service Designer who can … create genuinely meaningful experiences for people across the UK’s public services. 🎯 What you’ll be doing: Shaping end-to-end services for public sector clients through discovery, design, and delivery Translating research into actionable insights, user journeys, service blueprints, and prototypes Facilitating workshops with stakeholders, users, and delivery teams Collaborating with researchers, designers, engineers, and … policy specialists Supporting design strategy and contributing to a growing design culture 🧠 We’re looking for someone who: Comes from a consulting, innovation, or agency background Has experience designing public-facing services, ideally within government or health Is confident working in ambiguous environments and managing multiple stakeholders Has strong grounding in user-centred design More ❯