Responsibilities: Provide L2/L2.5 level support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for … banking and high-profile clients. Exhibit strong professionalism and customer service skills in all interactions. Required Skills : Strong knowledge of desktop/laptop hardware and desktop operating systems (Windows10/11/macOS). Experience providing L2/L2.5 support in enterprise environments. Proficiency in remote desktop support tools and enterprise ticketing systems. Hands-on More ❯
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows10, 11 Operating System Support Apple OS More ❯
IT support, delivering high-quality technical service to a user base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and … systems safe and compliant. What We’re Looking For 2–3 years’ experience in desktop or IT support; ideally in a fast paced environment. Strong technical skills across Windows 11, Office 365, VDI, Active Directory, and Citrix . Working knowledge of DNS, DHCP, and basic networking principles . Familiarity with PowerShell scripting Excellent communication skills - confident dealing directly … shifts. Occasionally cover overnight support (from home, on a rota, with double-time pay). Get involved in major projects - including an upcoming office relocation. Upskill across the Windows and infrastructure stack and gain exposure to trading floor systems . If you’re ready to step into a role that will challenge you technically and reward you with More ❯
london (city of london), south east england, united kingdom
Inara
IT support, delivering high-quality technical service to a user base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and … systems safe and compliant. What We’re Looking For 2–3 years’ experience in desktop or IT support; ideally in a fast paced environment. Strong technical skills across Windows 11, Office 365, VDI, Active Directory, and Citrix . Working knowledge of DNS, DHCP, and basic networking principles . Familiarity with PowerShell scripting Excellent communication skills - confident dealing directly … shifts. Occasionally cover overnight support (from home, on a rota, with double-time pay). Get involved in major projects - including an upcoming office relocation. Upskill across the Windows and infrastructure stack and gain exposure to trading floor systems . If you’re ready to step into a role that will challenge you technically and reward you with More ❯
escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and … Ensure compliance with ITIL processes and SLAs. What We’re Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service More ❯
IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook, Word, Excel, PowerPoint) Windows10 Mobile Devices – iOS & Android Active Directory Users & Computers/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP) Desirable: Microsoft Exchange Administration Centre MicrosoftMore ❯
london (city of london), south east england, united kingdom
DGH Recruitment
IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook, Word, Excel, PowerPoint) Windows10 Mobile Devices – iOS & Android Active Directory Users & Computers/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP) Desirable: Microsoft Exchange Administration Centre MicrosoftMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
Europe Arab Bank
Communications, iSeries and Development Teams – semi-involved with various exciting streams of IT projects for 2025/26 year (examples - Office 2024 roll out/Improvements on ITSM, Windows 11 roll out to all User hardware and much more). Principal Accountabilities and Duties: Required to cover onsite IT Support – Monday to Friday between our business hours of … Experience Required: Experienced in using ITSM platforms (halo/service now/manage engine/top desk/alloy navigator) Exposure to Market Data, Bloomberg, Trader Support (bonus) MicrosoftWindows10/11 (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Europe Arab Bank
Communications, iSeries and Development Teams – semi-involved with various exciting streams of IT projects for 2025/26 year (examples - Office 2024 roll out/Improvements on ITSM, Windows 11 roll out to all User hardware and much more). Principal Accountabilities and Duties: Required to cover onsite IT Support – Monday to Friday between our business hours of … Experience Required: Experienced in using ITSM platforms (halo/service now/manage engine/top desk/alloy navigator) Exposure to Market Data, Bloomberg, Trader Support (bonus) MicrosoftWindows10/11 (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). More ❯
and AV/VC technologies. Manage incidents and requests via ServiceNow. Experience Required: 5+ years’ experience in enterprise IT support, ideally within buy side finance. Strong knowledge of Windows10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware. Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools. Excellent communication skills, with proven More ❯
london (city of london), south east england, united kingdom
Saragossa
and AV/VC technologies. Manage incidents and requests via ServiceNow. Experience Required: 5+ years’ experience in enterprise IT support, ideally within buy side finance. Strong knowledge of Windows10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware. Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools. Excellent communication skills, with proven More ❯
judgement when others should be involved. ITIL Foundation Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf Apple Device Management Windows10/11 Active Directory/Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop More ❯
IT teams and vendors to resolve complex issues promptly. Required Skills & Experience Proven experience in IT Support, Desktop Support, or A/V Support roles. Strong understanding of Windows10/11 , Microsoft 365 , and Active Directory . Hands-on experience with Audio/Visual setup and troubleshooting (Teams Rooms, Zoom Rooms, or similar). Excellent More ❯
london (city of london), south east england, united kingdom
Pyramid Consulting, Inc
IT teams and vendors to resolve complex issues promptly. Required Skills & Experience Proven experience in IT Support, Desktop Support, or A/V Support roles. Strong understanding of Windows10/11 , Microsoft 365 , and Active Directory . Hands-on experience with Audio/Visual setup and troubleshooting (Teams Rooms, Zoom Rooms, or similar). Excellent More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Mackenzie Jones
external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging … Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices – iPhone & iPad. Windows10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. … Lunches/Training. Keywords: 2nd Line IT Support Engineer, IT Support Engineer, Education Sector, MacOS, iOS, JAMF, Google Workspace, 2nd Line IT Support, Apple, Google Classroom, Google Workspace, Windows 11, Audio & Visual Devices, iPad, iPhone, Networking, Firewalls, IT Support, IT Support Engineer, IT Engineer, IT Support, London, Permanent, T6/MN/1293338. More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Mackenzie Jones
external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging … Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices – iPhone & iPad. Windows10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. … Lunches/Training. Keywords: 2nd Line IT Support Engineer, IT Support Engineer, Education Sector, MacOS, iOS, JAMF, Google Workspace, 2nd Line IT Support, Apple, Google Classroom, Google Workspace, Windows 11, Audio & Visual Devices, iPad, iPhone, Networking, Firewalls, IT Support, IT Support Engineer, IT Engineer, IT Support, London, Permanent, T6/MN/1293338. More ❯
wide range of technologies, contribute to strategic projects, and make an immediate impact within a high-performing team. The ideal candidate should have strong experience with Microsoft technologies (Windows10/11, Intune, Active Directory, Exchange Online), Azure advanced services (Functions, Logic Apps, Automation, Networking), scripting and automation (PowerShell, Python, or Bash), and infrastructure-as-code More ❯
workplaces built on Zero Trust principles. We’re looking for an EUC Application & Lifecycle Manager (SC Cleared) to own the full lifecycle of applications and OS updates across Windows, macOS, iOS, and Android. You’ll set the standards, lead vendors and packagers, and ensure that every update and deployment keeps our environments secure, compliant, and high performing. What … catalogue, updates, packaging oversight). Hands-on knowledge of Workspace ONE, Intune, or SCCM/MECM. Strong understanding of patch and release governance within ITIL frameworks. Familiarity with Windows10/11, macOS, iOS, and Android environments. Scripting or automation experience (PowerShell, REST API, Bash). Excellent stakeholder skills – confident engaging vendors, IT Security, and end More ❯
london (city of london), south east england, united kingdom
Zero Plus Ltd
workplaces built on Zero Trust principles. We’re looking for an EUC Application & Lifecycle Manager (SC Cleared) to own the full lifecycle of applications and OS updates across Windows, macOS, iOS, and Android. You’ll set the standards, lead vendors and packagers, and ensure that every update and deployment keeps our environments secure, compliant, and high performing. What … catalogue, updates, packaging oversight). Hands-on knowledge of Workspace ONE, Intune, or SCCM/MECM. Strong understanding of patch and release governance within ITIL frameworks. Familiarity with Windows10/11, macOS, iOS, and Android environments. Scripting or automation experience (PowerShell, REST API, Bash). Excellent stakeholder skills – confident engaging vendors, IT Security, and end More ❯
to senior engineers or vendors when required. Required Skills & Experience 1–3 years of experience in IT Support, Desktop Support, or A/V Support roles. Familiar with Windows10/11, Microsoft 365, and Active Directory . Practical experience or strong interest in Audio/Visual systems (Teams Rooms, Zoom Rooms, Poly, Logitech, etc.). More ❯
london (city of london), south east england, united kingdom
Pyramid Consulting, Inc
to senior engineers or vendors when required. Required Skills & Experience 1–3 years of experience in IT Support, Desktop Support, or A/V Support roles. Familiar with Windows10/11, Microsoft 365, and Active Directory . Practical experience or strong interest in Audio/Visual systems (Teams Rooms, Zoom Rooms, Poly, Logitech, etc.). More ❯
an experienced and knowledgeable IT Support Assistant (Legal) on a permanent, full-time basis. Salary to £40,000 Exceptional employee benefits, 30 days annual leave plus bank holidays 10:00-18:00 working hours and office based (Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2- years of IT support experience … in configuring, installing, and supporting the hardware and connectivity components of single user workstation is desirable Proven experience with desktop and server operating systems, including application support experience (Windows10, Office 365) Knowledge of videoconferencing/telecom support and iOS and Android devices Experience with Asset Tracking and process is desirable More ❯
london (city of london), south east england, united kingdom
Larbey Evans
an experienced and knowledgeable IT Support Assistant (Legal) on a permanent, full-time basis. Salary to £40,000 Exceptional employee benefits, 30 days annual leave plus bank holidays 10:00-18:00 working hours and office based (Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2- years of IT support experience … in configuring, installing, and supporting the hardware and connectivity components of single user workstation is desirable Proven experience with desktop and server operating systems, including application support experience (Windows10, Office 365) Knowledge of videoconferencing/telecom support and iOS and Android devices Experience with Asset Tracking and process is desirable More ❯