Lead Support Consultant
- Hiring Organisation
- Equiniti
- Location
- City of London, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
time to join EQ. The Lead Support Consultant plays a pivotal role in ensuring an exceptional experience for clients using Equiniti Customer Resolutions' (EQCR) workflow management technology. This role focuses on coordinating the Support function, managing and resolving platform incidents, supporting ticket management processes, collaborating with internal … teams, and delivering oversight through effective dashboards and reporting.EQCR delivers technology solutions designed primarily for case management and workflow in the customer resolutions space (e.g., complaints and remediation), but the platform is also used for a variety of other applications.This dynamic position suits a proactive, resourceful individual with