2 of 2 Permanent Incident Management Jobs in the City of Westminster

This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives … Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead ...

roadmap alongside our team of architects. As the operational owner of network services, you'll coordinate and manage third-party partners, ensuring robust service management across the scope of our network services. You'll play a role in influencing technology decisions, supporting business transformation initiatives and ensuring our network … leveraging data and dashboards to understand service and vendor performance and to hold suppliers to account as needed Drive operational excellence through effective service management, including incident, problem, change, risk and supplier management Partner closely with IT Business Partners and stakeholders to ensure service delivery meets business ...