Senior IT Service Desk Engineer
- Hiring Organisation
- Royal College of Music
- Location
- City Of Westminster, London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 34,350 - 37,968 Annual
other IT team members. Troubleshoot and resolve hardware, software, network, and systems-related issues. Support and maintain a range of technologies including Windows operating systems, Microsoft 365, telephony systems, mobile devices, cloud services, and specialist applications. Assist with the implementation, configuration, and maintenance of IT infrastructure and services. … support or Service Desk role. Strong experience providing 2nd and 3rd-line technical support. Excellent troubleshooting and problem-solving skills. Experience supporting Windows 10/11 environments. Strong knowledge of Microsoft 365 and associated cloud technologies. Experience supporting mobile devices, telephony systems, and end-user hardware. ...