2 of 2 Permanent Process Improvement Jobs in Cleveland

issues. Participate in the creation and maintenance of IT documentation and knowledge base. Assist with backup and disaster recovery planning and testing. Proactively identify areas for system optimization and process improvements. Experience: Proven experience in a IT Support role or similar. Strong knowledge of Microsoft 365 services (Exchange Online, SharePoint, Teams, etc.). Proficiency in Microsoft Azure administration, including More ❯

while developing valuable skills for a career in sales operations or commercial support. Role Profile: • Assist in the creation and preparation of new and renewal order forms • Generate and process customer order documentation with accuracy and efficiency• Upload contracts to e-signature platforms (e.g., DocuSign, PandaDoc) and track progress to completion• Maintain accurate contract records and update CRM systems … creation and filing of MNDAs and other sales-related agreements• Work closely with Sales, Finance, Legal, and Customer Success teams to ensure documentation accuracy and compliance• Contribute to internal process improvements and documentation initiatives• Participate in onboarding and training on CRM and sales tools• Identify opportunities to enhance workflow efficiency and support continuous improvement Person Specification: Essential:• A … recent graduate (any discipline) with strong organisational and communication skills• Excellent attention to detail and a process-driven mindset• A proactive, customer-centric approach and a willingness to learn• Comfortable working with digital tools and managing multiple tasks• Strong written English and time management skillsDesirable:• Experience with Salesforce, DocuSign, or similar platforms• Basic understanding of business operations, customer service More ❯