2 of 2 Permanent Computer Science Jobs in Colchester

specialist. You will be responsible for designing and improving current software/electronics, as well as supporting requests from customers and production area.This role would suit an Engineering/Computer Science graduate who is looking to become a technical specialist, through utilising unrivalled training opportunities whilst choosing from various progression pathways within the business. The Role: In-depth More ❯

Provide technical support to customers for a range of computer-related issues. Actively partnering with team members, regional stakeholders, and local markets, you will play a key role in delivering technical support from the Shared Service Centre. Key responsibilities: Handle Incidents and Service Requests Provide assistance with enrolment and setup of new or existing end user devices. Any other …/or users; Manage Users expectations about problem resolution. Appraise Technician I, II and Region Lead of daily performance. Keep team informed of any issues or recurring problems. Qualifications: Computer Science Course attendee ITIL 4 (Beneficial) Attributes: Solution mindset: driven to solve problems and find solutions to user issues Prioritization, planning and organisational skills Enthusiastic, flexible, and able More ❯