2 of 2 Permanent Microsoft 365 Jobs in Colchester

application, server and network level • Deliver remote and on-site support to client premises when required • Perform server upgrades, migrations and transitions to Microsoft 365 • Support Windows Server and Desktop operating systems • Administer Microsoft 365 services including Azure AD, Exchange, Teams, SharePoint and OneDrive … Server and Desktop OS environments • Experience with server migrations and Microsoft 365 deployments • Solid understanding of Azure AD, Exchange (on-prem & M365) and PowerShell • Experience supporting virtualised environments • Good understanding of networking fundamentals (DNS, DHCP, VLANs, routing) • Excellent communication and customer service skills • Full UK driving licence ...

Responsibilities Provide 1st and 2nd line technical support across all Group companies Log, prioritise, troubleshoot and resolve IT support tickets, escalating where needed Support Microsoft 365, Windows OS and basic identity/user management Diagnose and resolve issues with PCs, laptops, mobile devices, printers and peripherals Assist … Service Provider for escalated issues Experience Required Experience in a 1st or 2nd line IT support or service desk role Good working knowledge of Microsoft 365 and Windows operating systems Understanding of IT support principles, troubleshooting and ticket management Basic knowledge of Active Directory or Entra ...