1st Line Support Engineer (MSP)
- Hiring Organisation
- Nextech Group Limited
- Location
- Corby, Northamptonshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
/11, and common business applications Escalate complex issues to 2nd/3rd line teams where necessary Assist with user account management (Active Directory/Azure AD) Deliver excellent customer service and maintain strong client relationships Key Skills & Experience: Previous experience in a 1st Line/… Strong knowledge of Windows 10/11 and Microsoft 365 Basic understanding of networking (TCP/IP, DNS, DHCP) Experience with Active Directory/Azure AD Excellent communication and problem-solving skills A proactive and customer-focused approach Desirable: Exposure to ticketing systems and remote support ...