2 of 2 Permanent ITSM Jobs in Cornwall

SaaS platforms. Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching. Comfortable with ITSM/ticketing, change control and documentation. Familiarity with scripting/automation (PowerShell/Bash) is a plus. Clear, confident communication skills — translating technical concepts for non-technical ...

technical input - Able to interpret and understand safety rules, operating and maintenance instructions and procedural manuals - Clearly document issues, requests, and solutions within the ITSM system - Contribute to and maintain the internal knowledge base - Act as a mentor to develop the knowledge and experience of other technical colleagues - Identify process … configuration of network devices (switches, routers, firewalls) - Experience in working with on-premise, cloud and hybrid infrastructure environments - Experience in working with CRM or ITSM tools such as Zendesk or ServiceNow - Excellent command of the English language both written and spoken - Familiarity with DevOps and Agile methodologies - Familiarity with ...