site IT support, including installing and configuring IT hardware and software (servers, PCs, printers, networking devices) Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person. Support Microsoft 365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD). Solid understanding of More ❯
experience. Key Responsibilities: Visit client sites across Cornwall to provide IT support and troubleshooting. Install, configure, and maintain IT hardware and software (servers, PCs, printers, networking devices). Support Microsoft 365, Active Directory, and Windows environments. Carry out basic networking troubleshooting (TCP/IP, DNS, DHCP, routing, VLANs). Keep accurate records of all work and customer interactions. Collaborate … new team members. Undertake other duties as required within the scope of the role. Who Were Looking For: Experience in IT support (desk-based or field). Knowledge of Microsoft environments; networking experience is advantageous (training provided). Full UK driving licence and willingness to travel across Cornwall. Strong communication and interpersonal skills. Organised, proactive, adaptable, and customer-focused. More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering … 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or Firewall deployments Supporting 1st Line colleagues and acting as a mentor for … more junior engineers Logging tickets, creating documentation, and contributing to the internal knowledge base What you'll need: UK MSP background - ESSENTIAL Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally More ❯
